[Hiring] Epic Application Analyst @SSM Health

Role Description

SSM Health IHT is seeking a certified analyst and technically skilled team member with strong Epic Environment build experience to join our IT Revenue Cycle Growth Team. Candidate must be Epic Certified in Resolute Hospital Billing (HB) and/or Hospital Claims and Remits with relevant work experience and background in hospital billing.

In addition to technical expertise in design, build and testing, the individual will serve as an IT liaison for Epic end-users, business partners and other epic analysts in both clinical and revenue cycle roles. Our team projects include onboarding new acquisitions and building new Epic Departments across the 4 states we serve.

Applicants should have a passion to research and implement healthcare revenue cycle solutions leveraging known best practices for build and testing along with project implementation strategies delivering exceptional patient financial experience outcomes.

• Configures, implements, supports and maintains applications and technical integrations, specifically Epic applications.
• Serves as a coordinator and collaborates with business operations, information technology, leadership, system users and vendors.

Qualifications

• Bachelor's degree in computer science or related field, or equivalent years of experience and education
• Three years’ relevant experience
• Experience in Epic builds
• Epic certified in one or more modules (Resolute Hospital Billing (HB) Administration and Claims and Remittance highly preferred)

Requirements

• Builds requirements and translates into configuration and business process changes, using knowledge of standard workflows.
• Provides routine maintenance and standard build for Epic applications and systems using existing internal processes, policies and procedures.
• Provides technical knowledge analyzing Epic vendor software updates and the impact to the business for Epic applications.
• Troubleshoots and resolves basic to moderately complex application issues and provides end-user support for Epic applications.
• Codes complex functions including building application tables and reports for Epic applications.
• Updates testing scripts to incorporate ongoing system development and implementations.
• Acts as a resource for Epic colleagues with less experience. May lead small projects with manageable risk and resource requirements.
• Analyzes, prioritizes, and organizes technical requirement specifications, using data, diagrams, and flowcharts to inform decision making.
• Solves complex problems, takes a new perspective on existing solutions and exercises judgment based on the analysis of multiple sources of information.
• Performs other duties as assigned.

Benefits

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.