[Hiring] Electrical Apps Support and Admin @Infosys

Role Description

Infosys is seeking an Electrical Apps Support and Admin. In this role, you will interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle including:

• Requirements Elicitation
• Application Architecture definition and Design

You will be responsible for:

• Implementation, maintenance, and technical support of advanced EDA/CAE tools
• Creating high-level design artifacts
• Delivering high-quality code deliverables for a module
• Leading validation for all types of testing
• Supporting activities related to implementation, transition, and warranty

You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

Qualifications

• Candidate can be located anywhere in the US. This position will require travel to project locations.
• Bachelor’s degree or foreign equivalent required from an accredited institution in mechanical/electrical/computer science/system engineering or related field required. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• Minimum of 4+ years of relevant work experience in Electrical Engineering Apps support, Engineering/IT functions including technical support in a global work environment with multiple applications.
• At least 4+ years Hands-on experience in all depths of:
• AGI / STK (Satellite Toolkit)
• Cadence EDA tools
• Dassault Systèmes (CATIA/3DEXPERIENCE)
• SPARK3D / CST / EM tools
• ETAP / Power system tools
• Keysight ADS / SystemVue
• Siemens (Mentor Graphics / Xpedition / HyperLynx)
• Perform license server setup, environment configuration, and user onboarding
• Integrate tools into enterprise IT infrastructure (HPC clusters, cloud, PLM systems)
• Capable of both Windows and Linux OS, with knowledge in PowerShell

Requirements

• Administers user account creation and maintenance, license server management.
• Perform regular system maintenance, including updates, patches, and license management.
• Resolve engineering application issues/requests, ensure SLA adherence, and improve user experience and satisfaction.
• Troubleshoots and resolves system problems. Works proactively to identify potential issues and recommends/implements preventative solutions.
• Identifies and analyzes system and user needs, as well as equipment requirements. Writes system and user documentation, including policies and procedures.
• Assist in deployment, configuration, and validation of engineering tools and software environment.
• Monitor system performance and recommend improvements or upgrades to meet user needs.
• Maintain documentation related to system configurations, procedures, and support knowledge base.
• Collaborate with engineering, IT, and cybersecurity teams to ensure secure and compliant application usage.
• Support integration of engineering applications with other business systems (e.g., ERP, PLM, MES).
• Participation in application testing and validation as part of change control and upgrading processes.
• Adheres to global IT standards, policies, and procedures and coordinate related activities with global IT teams.
• Candidates must be willing to work in rotational shifts, as the role may involve a combination of regular shifts and off-shift support needs as they arise.

Benefits

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off