[Hiring] Director of Software Development @Lightspeed Commerce, Inc.

Role Description

We’re looking for a Director, Software Development to lead Engineering for Lightspeed Payments, a key department within Financial Services that has grown 3x in the past couple of years. You will also be a key leader in the Payments group working with cross-functional leaders & their teams; ensuring alignment of goals across the organization. You will be leading & working closely with a group of talented Engineering Managers, Software Developers; provide clear direction around where the organization must be heading & ensure the teams are delivering quality outcomes. In addition, you will make sure we are growing a diverse, happy and high-performing organization.

For this role, you can be located in Canada/USA, and able to work within EST/EDT hours. We offer a choice of fully remote, partially remote or fully office-based work environments (in cities with local offices).

What you’ll be doing:

• Strategic Execution & Delivery
  • Navigate ambiguity, bring structure to complex challenges, and drive alignment across teams.
  • Work cross-functionally to bring clarity to priorities and define what needs to be done to drive success.
  • Operate closely with the team, wearing multiple hats to ensure critical projects are executed successfully.
  • Own the delivery, collaborating closely with Product Managers and business stakeholders to achieve meaningful outcomes.
• People Leadership & Team Development
  • Act as a people leader, mentoring and developing engineers into future leaders.
  • Hire and grow a high-performing team, ensuring strong technical and leadership talent.
  • Set high standards and elevate the team through coaching, feedback, and hands-on support.
  • Foster a culture of ownership, collaboration, and technical excellence within and beyond the team.
  • Extend expertise and influence beyond Payments into the broader Financial Services organization & the Services vertical.
• Communication & Influence
  • Ensure clear and concise messaging across stakeholders, particularly around the goals, objectives and priorities.
  • Work cross-functionally with business teams to align on technical and product strategy.
  • Influence and drive decision-making across teams, advocating for best practices in engineering and business execution.
• Technical Leadership & Architecture
  • Architect and scale business systems with a strong understanding of various paradigms, including event-driven systems.
  • Evaluate and guide technical architecture decisions to ensure scalability, reliability, and efficiency.
  • Developing a deep understanding of existing systems, guide the teams to continuously evolve their systems/architecture/patterns.
  • Drive continuous delivery of value, ensuring high availability and operational excellence.
  • Develop quick prototypes to validate ideas or assist with technical spikes.

Qualifications

• Deep knowledge and understanding of software engineering principles, technologies and best practices.
• Strong software development background with a history of being an engineer & expertise in multiple mainstream technology stacks (Node, JVM, .NET, etc).
• Expertise in software architecture & design of scalable, maintainable & resilient systems that run on the cloud across regions.
• Expertise in modern software delivery practices (continuous delivery, lean practices, etc).
• Operational Excellence Mindset: Experience running & managing operations of business critical systems on the cloud.
• People management: experience in hiring, performance management, and growth.
• Experience leading other leaders in a software engineering organization.
• Experience working with cross-functional leaders as one unit & setting organizational goals and objectives.
• Experience owning technology/product for a clear line of business or a complete product.
• Experience working in product engineering and/or SaaS software delivery is a plus.
• The hunger to learn across the core areas of your domain, to synthesize insights from your learnings and to leverage those insights in your team.
• Highly collaborative and effective team member.

Benefits

• Lots of autonomy, flexible work culture.
• Join a fast-paced, high-growth company.
• Work on systems that handle billions of dollars in transactions for our merchants globally.
• Surround yourself with strong talent and enjoy continuous professional growth.
• Develop in a modern and proven technology stack.
• Great benefits and perks, including equity and flexible/hybrid remote work options, in a diverse and inclusive environment.
• Development of very high traffic products, used at the global scale.
• Opportunities to learn and expand your skill set.
• Become a valued part of the diverse and inclusive Lightspeed family.
• Lightspeed equity scheme (we are all owners).
• Flexible paid time off policy.
• Health and wellness benefit of $500 per year.
• Paid leave and assistance for new parents.
• Mental health online platform and counseling & coaching services.
• Volunteer day.