[Hiring] Director of Developer Productivity @BILL

Role Description

Join BILL as Director of Developer Experience and Infrastructure Platform and lead the engineering organization that sets the foundation for how hundreds of services are built, deployed, and operated across the company. This team is the connective tissue of BILL's engineering culture, owning the developer tooling that engineers rely on from their first line of code through production, the platform automation that keeps pace with a growing codebase, and the service platform infrastructure that makes reliability possible at scale.

BILL's platform is used every day by hundreds of thousands of small and midsize businesses managing cash flow, accounts payable, and financial operations. Your team will be responsible for keeping BILL's platform fast, reliable, secure, and exceptionally easy to build on. In this role, you will:

• Set the technical direction for developer tooling and service platform.
• Drive the organizational change management needed to standardize how teams build and ship.
• Lead an AI-native developer experience strategy that accelerates the software development lifecycle (SDLC) across the company.
• Operate across the full engineering organization as both a technical authority and an influential leader.

Responsibilities

• Own the strategy and roadmap for BILL's AI-augmented developer platform across two core pillars: developer tooling and service platform.
• Drive company-wide change management to standardize how engineering teams build and ship.
• Lead, grow, and develop a team of engineers and engineering managers.
• Scale the developer experience by architecting the infrastructure required to embed coding assistants into daily workflows.
• Optimize the engineering "inner loop" by owning the strategy, tooling, and runtime configurations for local developer environments.
• Operate as a senior technical leader and cross-functional partner.
• Define and track the metrics that matter: developer experience satisfaction, deployment frequency, system reliability, etc.
• Represent the developer platform org in executive-level conversations.

Qualifications

• 12+ years of experience in software engineering or infrastructure.
• At least 5 years leading platform, DevX, or infrastructure teams at a Director level or equivalent scope.
• Proven track record of implementing, scaling, and measuring AI-assisted development tools.
• Demonstrated ability to lead organizational change at scale.
• Extensive technical depth and architectural leadership in modern DevOps practices.
• Deep technical and strategic mastery of modern coding assistant technologies.
• Strong executive communication skills.
• Experience operating in a complex, multi-team engineering environment.

Desired Qualifications

• Experience building internal custom AI tooling.
• Background in fintech, payments, or other regulated, high-availability environments.

Requirements

• Extensive experience with Kubernetes (k8s), ArgoCD, and GitLab CI/CD platforms.
• Credibility to engage with principal engineers on pipeline optimization and deployment strategies.

Benefits

• 100% paid employee health, dental, and vision plans.
• HSA & FSA accounts.
• Life Insurance, Long & Short-term disability coverage.
• Employee Assistance Program (EAP).
• 11+ Observed holidays and wellness days and flexible time off.
• Employee Stock Purchase Program with employee discounts.
• Wellness & Fitness initiatives.
• Employee recognition and referral programs.
• And much more.