[Hiring] CRM Solutions Architect IV @Ob Hospitalist Group

Role Description

Are you a strategic CRM expert with deep Microsoft Dynamics 365 experience and a passion for designing scalable enterprise solutions? We are seeking a highly skilled CRM Solutions Architect IV to lead the architecture, customization, integration, and optimization of enterprise CRM solutions that align with business objectives and user needs.

In this role, you will collaborate cross-functionally with business stakeholders, development teams, and enterprise application leaders to deliver innovative Microsoft Dynamics 365 and Power Platform solutions that drive operational excellence and business transformation. If you thrive in a fast-paced, collaborative environment and enjoy solving complex business challenges through technology, we encourage you to apply.

What You’ll Do

• Design and implement scalable CRM architecture solutions using Microsoft Dynamics 365
• Lead technical design sessions and provide architectural guidance to development teams
• Collaborate with stakeholders to gather, analyze, and translate business requirements into technical specifications
• Oversee CRM customizations, integrations, workflows, and automation initiatives
• Guide the integration of CRM systems with enterprise applications and external data sources
• Develop and maintain architecture documentation, workflows, operational procedures, and technical standards
• Ensure CRM solutions meet performance, scalability, and security requirements
• Provide mentorship and technical leadership to CRM developers and engineers
• Coordinate implementation activities, testing, deployment, and system validation
• Recommend enhancements and continuous improvement opportunities across business applications
• Follow software development lifecycle (SDLC) and program development best practices

Qualifications

• 7+ years of experience with Microsoft Dynamics CRM / Dynamics 365
• Strong experience with:
  • C# Plugins
  • Actions & Workflows
  • JavaScript customization and development
• Hands-on experience with Microsoft Azure and Power Platform technologies including:
  • Power Automate (Flows)
  • PowerApps
  • Dataverse
• Experience integrating CRM systems with enterprise applications and third-party platforms
• Familiarity with Git/GitHub and source control best practices
• Strong understanding of Software Development Life Cycle (SDLC)
• Experience gathering, documenting, and translating user requirements
• Strong analytical, problem-solving, and business acumen skills
• Excellent verbal, written, presentation, and collaboration skills
• Self-starter mindset with the ability to manage multiple concurrent priorities

Requirements

• Bachelor’s degree from an accredited college or university, or equivalent professional experience (preferred)
• Experience mentoring or leading technical teams and project initiatives (preferred)
• Strong project management lifecycle knowledge (preferred)
• Ability to drive innovation and continuous improvement initiatives (preferred)

Benefits

• A mission based company with an amazing company culture.
• Paid time off & holidays so you can spend time with the people you love.
• Medical, dental, and vision insurance for you and your loved ones.
• Health Savings Account (with employer contribution) or Flexible Spending Account options.
• Paid Parental Leave
• Employer Paid Basic Life and AD&D Insurance.
• Employer Paid Short- and Long-Term Disability.
• Optional Short Term Disability Buy-up plan.
• 401(k) Savings Plan, with ROTH option.
• Legal Plan.
• Identity Theft Services.
• Mental health support and resources.
• Employee Referral program – join our team, bring your friends, and get paid.