[Hiring] Core Systems Developer @Suncoast Credit Union

Role Description

The Core Systems Developer is a specialized technical role responsible for maintaining the performance, reliability, and integrity of the credit union’s central financial processing system (Symitar). This role develops and supports core programs that enable critical functions such as batch file maintenance, monetary postings, and process automation. The ideal incumbent possesses strong programming skills, particularly in the proprietary PowerOn language, along with experience in system maintenance, database management, and quality assurance testing.

• Install, configure, and maintain the core financial core processing system and mortgage servicing system (FICS) for the credit union.
• Assist with upgrading the core operating system, Transaction Logging and Vaulting (TLV) servers, and other system maintenance that directly impacts the core.
• Conduct thorough reviews of vendor documentation for core application upgrades to determine which changes are impactful to systems, staff, and members.
• Troubleshoot and solve hardware, software, and network-related issues for the Core system, including system performance issues and system crashes.
• Serve as a point of contact for any system issues that arise during processing or are reported by users.
• Evaluate current systems and processes to determine areas of inefficiency and develop strategies to make enhancements.
• Maintain detailed notes and communication in sprint tasks to demonstrate progress and create meaningful content for future reference.
• Communicate code, system, and process changes with various stakeholders, ensuring understanding of the topic, depicting risk considerations, and outlining detailed implementation and rollback steps.
• Collaborate with the Core Services team and leadership to analyze and resolve complex issues, devising strategies to reduce or eliminate them.
• Monitor disk space capacity, system performance, and core response times consistently; propose, develop, and implement data purges and configuration updates to manage performance.
• Preserve and replicate the production database to test databases on an ongoing basis.
• Create and manage SymXchange API configuration, including conscientious setup of external vendor access to send and receive core data.
• Maintain and modify the Core application using HTML, PowerOn, and other programming languages to meet the needs of business units.
• Ensure accuracy, reliability, and improved system efficiency through testing, troubleshooting, and debugging.
• Manage technical documentation and ensure all processes are accurately documented and kept up to date in the team's repository.
• Create, program, and maintain Core system form letters and Symform PDF documents generated to work alongside PowerOn code.
• Act as a subject matter expert in department and enterprise projects by protecting the integrity of the Core and our members' data.
• Collaborate with different departments and system teams to clarify and gather system and functional requirements for initiatives and projects.
• Assist business units in thoroughly examining assumptions related to the successful execution of plans.
• Adhere to all department policies, including updating project requests and following deployment procedures.
• Offer mentorship and instruction to other members of the Core Services team regarding the architecture and development of host processes.
• Participate in the annual Disaster Recovery plans for the Core systems, updating processes as needed.
• Participate in the Core Services department on-call rotation, performing occasional work during non-business hours.
• Maintain knowledge and understanding of current trends, laws, and issues affecting the area of expertise.
• Attend educational events to increase professional knowledge.
• Complete annual compliance and info security training to understand employees' role in maintaining effective compliance and security programs.

Qualifications

• Bachelor’s degree in computer science, information technology, or related field (A comparable combination of work experience and training may be substituted for education requirements).
• 2+ years of experience with Core application maintenance, including experience with the Core Symitar application and its programming language (PowerOn).
• 2+ years of experience with programming databases including data modeling, stored procedures, functions, and query optimizations.
• 2+ years of financial services experience.
• Demonstrated knowledge and understanding of hierarchical database concepts.
• Experience with PowerShell, SQL, JavaScript, CSS, and HTML is preferred.
• Knowledge of SymXchange and SOAP API configuration and calls preferred.
• Ability to maintain a high level of confidentiality.
• Ability to prioritize tasks by effectively managing competing and changing priorities to meet deadlines.
• Accurate, detail-oriented, and organized with task management.
• Ability to analyze and resolve difficult and often complex problems or situations.
• Strong written, verbal, and interpersonal communication skills.
• Strong knowledge and understanding of credit union products, services, policies, and procedures.
• Strong knowledge and understanding of regulatory compliance.
• Strong knowledge and understanding of credit union computer systems and software applications required to perform job duties.

Benefits

• Bonus Program up to 12%
• 401K Matching up to 8%
• Retirement Planning
• Pay Increases based on Competency
• Employee Loan Discounts
• Flex Spending Accounts
• Medical Coverage
• Dental and Vision Coverage
• Access to 4,000+ Gyms
• Mental Health Resources
• PTO Wellness Days
• Short Term and Long Term Disability Coverage
• 11 Paid Holidays
• 3 weeks of Paid Time Off
• 4 weeks of Paid Parental Leave
• Birthday PTO
• Paid Volunteer Hours
• Degree Assistance up to $5,000 per year

Company Description

Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.