[Hiring] Cloud Engineer @RTX

Role Description

The following position is to join our RTX Corporate Enterprise Services team:

• Provide services for infrastructure provisioning, application deployment, and general IT support to enable the Enterprise Services SIOP application suite.
• Participate in support, planning, definition of best practices, and collaborative meetings in support of these goals.
• As a Cloud Engineer, you will be responsible for provisioning, installation/configuration, operation, and maintenance of systems hardware and software related to a Windows/Linux infrastructure in the cloud (Azure or AWS) environments.
• Duties include, but are not limited to:
  • Server management
  • Storage management (logical and physical)
  • Cross platform authentication and access management
  • Software and license configuration
• Important Note: During the first few months, this role will require working occasional non-standard or off-hours shifts. You will partner closely with another team member to help automate existing manual tasks currently performed during off-hours. Once these processes are fully automated, off-hours support will no longer be required on a regular basis.
• What You Will Do:
  • Work with a small team on cloud projects and system support.
  • Deliver practical solutions to complex problems.
  • Design and support new and existing cloud applications infrastructure.
  • Overseeing cloud operations and designing infrastructure for new workloads.
  • Continuously improving and maturing cloud services.
  • Provide IT systems administration in a heterogeneous RedHat Enterprise Linux and Microsoft Windows environment.
  • Working in both cloud (Azure or AWS) and on-prem environments.
  • Create and maintain system documentation, including best practices, procedures, and policies.
  • Work effectively in a geographically distributed team environment.
  • Engage in multiple initiatives simultaneously.
  • Work independently with users to define concepts.
  • Systems are operational 24x7 and occasionally require work effort beyond standard work hours.

Qualifications

• Minimum Education is BS in MIS, Computer Science, Technology, Engineering or Mathematics (STEM) or with 5 years of work experience or related field or equivalent combination of related work experience and schooling in lieu of degree.
• Over 5 years of experience in deploying and managing cloud-based solutions on Azure and/or AWS, including expertise in administering both Windows and Linux server operating systems.
• Possesses a robust understanding of computers, networks, servers, storage, and databases, along with experience in server architecture and troubleshooting methodologies with experience developing solutions and documenting various technical issues.
• Proficient with technologies such as Active Directory, WSUS, VMware, and possesses prior experience in systems and networking administration beyond basic account maintenance.
• Demonstrates strong scripting skills (e.g., PowerShell, Terraform/HCL) for automating tasks and developing custom scripts to optimize Azure infrastructure management and deployment processes.
• Proven experience collaborating with cross-functional teams and stakeholders to translate business requirements into effective technological solutions.
• Possesses excellent verbal and written communication skills, ensuring clear and understandable interactions over the phone.
• Capable of engaging professionally with a diverse group of developers, customers, and managers.

Qualifications Preferred

• Knowledge of Agile methodologies.
• Microsoft Azure certification(s).
• Knowledge of or experience supporting Kinaxis Maestro.
• Experience leveraging AI tools in everyday work, including AI-based code assistants or AI-driven troubleshooting solutions, to improve efficiency and accelerate problem resolution.

Benefits

• Robust total rewards package with compensation.
• Healthcare, wellness, retirement and work/life benefits.
• Career development and recognition programs.
• Parental (including paternal) leave.
• Flexible work schedules.
• Achievement awards.
• Educational assistance.
• Child/adult backup care.