[Hiring] Browser Extension Engineer @Keeper Security

Role Description

Keeper Security is hiring a detail-oriented and highly motivated Senior Software Engineer to join our Browser Extension team. This is a 100% remote position, with the opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro areas.

As a Senior Software Engineer on the Snapshot team, you will play a key role in maintaining and advancing the quality and performance of Keeper’s browser extension and Snapshot feature. This role focuses on ensuring reliable login autofill, strong web compatibility, and continuous quality improvement across a wide range of web environments. You will collaborate closely with Engineering, Support, and Product teams to identify, triage, and resolve browser-related issues, while also contributing to improvements in the Fixinator codebase and related tooling. This position blends analytical problem-solving with hands-on technical contributions and customer-facing collaboration.

Responsibilities

• Monitor, support, and enhance the performance and reliability of Keeper’s browser extension and Snapshot feature
• Identify, triage, and drive resolution of login autofill and web compatibility issues
• Reproduce, document, validate, and verify fixes for browser extension and web-related bugs
• Collaborate with engineers to investigate and resolve issues related to browser behavior, forms, and autofill logic
• Communicate directly with customers to confirm issue resolution and provide updates following deployments
• Proactively identify websites with autofill or compatibility issues and coordinate remediation efforts
• Maintain and prioritize a backlog of known compatibility issues to support continuous improvement
• Propose workflow and UX enhancements to improve the Snapshot tool and related processes
• Act as a liaison between Support, Product, and Engineering to ensure alignment and timely execution
• Conduct competitive research, including screen recordings and documentation of findings
• Generate reports summarizing insights and trends from competitive analysis
• Contribute to training, data entry, and process improvements to strengthen Snapshot and product analysis tools
• Help scale the Snapshot program by onboarding and mentoring future team members
• Support ongoing improvements to the Fixinator codebase and related automation tools

Qualifications

• Strong understanding of web browsers, form fields, and autofill behavior
• Experience troubleshooting browser extension and web compatibility issues
• Proficiency with browser developer tools (e.g., Chrome DevTools, Firefox Inspector)
• Foundational knowledge of HTML, CSS, and JavaScript
• Experience documenting bugs and validating fixes in Jira or similar tools
• Strong communication skills and ability to collaborate with both technical and non-technical teams
• Excellent attention to detail and ability to manage multiple priorities effectively
• Ability to work cross-functionally with Support, Product, and Engineering teams
• Experience with or familiarity using Next.js and Prisma when contributing to internal tools such as Fixinator

Preferred Requirements

• Experience with React.js, Selenium, or Puppeteer
• Familiarity with CI/CD pipelines and QA workflows
• Knowledge of web authentication flows and form logic
• Exposure to UX research or competitive analysis
• Experience with reporting or documentation tools such as Airtable, Notion, or Excel

Benefits

• Medical, Dental & Vision (inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401K (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
• Above market annual bonuses