[Hiring] BMC Developer @Accenture

Role Description

Accenture is looking for an experienced BMC Helix/Remedy Developer to join our dynamic team. This role will involve working with a diverse group of professionals to develop, integrate, and maintain BMC Helix/Remedy solutions that meet our clients' unique needs. The ideal candidate will have a strong background in IT service management and a deep understanding of the BMC Remedy and BMC Helix platforms.

• Solution Development: Design, develop, and implement BMC Helix/Remedy applications and solutions tailored to client specifications and business requirements.
• Integration: Integrate BMC Helix/Remedy with other enterprise systems and third-party applications to ensure seamless operations and data flow.
• Customization: Customize BMC Helix/Remedy modules, workflows, and user interfaces to enhance usability and meet specific business needs.
• Technical Support: Provide technical support and troubleshooting for BMC Helix/Remedy applications, ensuring timely resolution of issues and minimal disruption to business operations.
• Documentation: Create and maintain detailed technical documentation, including design specifications, testing plans, and user guides.
• Collaboration: Work closely with project managers, business analysts, and other stakeholders to gather requirements, provide status updates, and deliver high-quality solutions on time and within budget.

Qualifications

• 3–5 years in BMC Helix/Remedy development (design, customization, integration).
• Proficiency in AR System, Atrium CMDB, ITSM Suite, and Smart IT.
• Strong Java, JavaScript, and SQL programming skills.
• Excellent problem-solving and troubleshooting abilities.
• Working English proficiency.

Requirements

• Experience with cloud ITSM solutions and SaaS platforms.
• Knowledge of ITIL framework and IT service management practices.
• Familiarity with agile methodologies.
• Experience with tools like ServiceNow or Cherwell.
• BMC Certified Professional (BCP), Certified Expert (BCE), or Remedy Administrator certification.

Company Description

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale.

• Approximately 791,000 people serving clients in more than 120 countries.
• Strong ecosystem relationships in technology, cloud, data, and AI.
• Broad range of services, solutions, and assets across Strategy & Consulting, Technology, Operations, Industry X, and Song.
• Commitment to creating 360° value for clients, shareholders, partners, and communities.