[Hiring] Backend Engineer - Enterprise @Zapier

Role Description

Zapier is seeking a Backend Engineer to join our Enterprise Integrations team located in India. This team builds and maintains critical integrations within Zapier, and partners closely with customer-facing teams to stay on the cutting edge of customer needs. This team’s mission includes:

• Building and maintaining some of the most important integrations in the Zapier product
• Collaborating with Customer Success, Support, and Sales teams to understand and invest in the most relevant integrations securing our most valuable deals
• Ensuring continued customer satisfaction by quickly resolving any issues using these integrations

We’re hiring several Backend Engineers (mid and senior-level) to help grow our integration portfolio for our biggest customers. This is a highly technical, engineering-driven team where you'll build integrations, proactively improve integration features and reliability, handle API deprecations and migrations, and address any customer issues that may appear.

If you love working with diverse APIs — REST APIs, OAuth flows, webhook design, state management, and API versioning and deprecations — debugging complex systems across service boundaries, and mentoring engineers while maintaining high standards for quality and craftsmanship, this is the team for you.

Qualifications

• You work through AI agents, not alongside them.
• You have deep customer empathy and thrive in the details.
• You work close to the customer.
• You own your work and yourself.
• You communicate proactively in an async-first culture.
• You believe enterprise can move fast.

Requirements

• Build, evolve, and maintain enterprise-grade integrations for our highest-priority customers across REST, OAuth, and webhook-based APIs.
• Lead important projects from start to finish using agentic coding workflows.
• Design and operate agent “harnesses” for safe modifications at scale.
• Work directly with cross-functional stakeholders to ensure integrations and agents solve the right problems.
• Support teammates across experience levels via pair-programming, code and prompt reviews, and mentoring.
• Participate in reviews of human- and agent-written changes.
• Debug complex issues across service and agent boundaries.
• Shape integration and agent architecture across the broader organization.
• Contribute to shared engineering infrastructure.
• Define and track technical quality and reliability metrics.

Benefits

• Work in a fully remote environment.
• Flexible working hours.
• Opportunity to work with cutting-edge technology.
• Support for professional development and growth.

Application Deadline

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.