[Hiring] Associate Principal Engineer, Salesforce Health Cloud @Nagarro

Role Description

We are looking for a Salesforce Health Cloud Solution Architect with the following responsibilities:

• Understanding the client’s business use cases and technical requirements and converting them into technical designs.
• Mapping decisions with requirements and translating them to developers.
• Identifying different solutions and narrowing down the best option that meets the client’s requirements.
• Owning overall Health Cloud technical strategy, ensuring scalability, security, and compliance with healthcare regulations (HIPAA/PHI).
• Acting as a trusted advisor for business stakeholders, architects, and senior leadership on Health Cloud capabilities and best practices.
• Reviewing and approving high-level and low-level technical designs, ensuring alignment with enterprise architecture standards.
• Ensuring adoption of Salesforce best practices, governor limit optimization, performance tuning, and code quality standards.
• Guiding teams on Salesforce security model, data access, sharing rules, consent management, and compliance needs.
• Identifying project/service stakeholders at an early stage and collaborating with them.
• Acting as a bridge between business stakeholders and Salesforce technical teams.
• Collaborating with Salesforce Architects and Developers to design scalable, best-practice solutions.
• Validating solution feasibility against Salesforce platform capabilities and project constraints.
• Preparing and maintaining process flows, business process models, functional diagrams, and documentation.
• Participating actively in Agile/Scrum ceremonies including sprint planning, backlog grooming, daily stand-ups, sprint reviews, and retrospectives.
• Acting as a trusted advisor to users by explaining Salesforce capabilities and solution trade-offs.
• Supporting user adoption through training materials, user guides, and release notes.
• Analyzing existing Salesforce implementations and recommending process improvements and optimization opportunities.
• Defining guidelines and benchmarks for NFR considerations during project implementation.
• Writing and reviewing design documents explaining overall architecture, framework, and high-level design of the application for developers.
• Reviewing architecture and design on various aspects like extensibility, scalability, security, design patterns, user experience, NFRs, etc.
• Developing and designing the overall solution for defined functional and non-functional requirements; defining technologies, patterns, and frameworks to materialize it.
• Understanding and relating technology integration scenarios and applying these learnings in projects.
• Resolving issues raised during code/review through exhaustive systematic analysis of the root cause.
• Carrying out POCs to ensure that suggested design/technologies meet the requirements.

Qualifications

• Bachelor’s or master’s degree in computer science, Information Technology, or a related field.

Requirements

• Total Experience: 9+ years.
• Ability to lead end-to-end Salesforce Health Cloud solution architecture and delivery for large, enterprise healthcare implementations.
• Deep expertise in Health Cloud features, including Patient/Member Profiles, Care Plans, Care Programs, Care Teams, Health Timelines, Assessments, Care Gaps, and Utilization Management.
• Strong leadership in translating complex healthcare business requirements into scalable Salesforce Health Cloud solutions.
• Ability to drive architectural decisions covering Salesforce core, Health Cloud extensions, integrations, data models, and automation.
• Hands-on leadership experience with Apex, Lightning Web Components (LWC), Flows, Triggers, Batch Apex, and Salesforce APIs.
• Ability to define and govern integration architecture using REST/SOAP APIs, middleware, and healthcare standards such as FHIR and HL7.
• Strong understanding of EHR/EMR integrations, payer/provider workflows, and patient/member lifecycle management.
• Ability to lead all phases of the delivery lifecycle: requirements, solution design, development, testing, deployment, and post-go-live support.
• Providing technical governance, conducting design/code reviews, and managing architectural risks and technical debt.
• Ability to lead and mentor multi-shore Salesforce teams, including developers, admins, QA, and offshore delivery teams.
• Hands-on experience with DevOps and CI/CD tools such as Copado, Git, Azure DevOps, Jenkins.
• Ability to collaborate closely with program managers to manage scope, timelines, risks, and delivery commitments.
• Ability to drive innovation and continuous improvement, including PoCs, adoption of new Salesforce Health Cloud features, and platform enhancements.
• Participation in roadmap planning, release strategy, and long-term platform evolution discussions.
• Strong experience working in Agile / Scaled Agile environments, supporting sprint planning and release management.
• Excellent communication, leadership, decision-making, and stakeholder management skills.
• Mentoring team members to meet client needs and holding them accountable for high standards of delivery.
• Ability to understand and relate technology integration scenarios and apply these learnings in complex troubleshooting scenarios.

Company Description

We are Nagarro, a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 40 countries). Our work culture is dynamic and non-hierarchical.