[Hiring] Application Engineer @Metrologic Group
Application Engineer @Metrologic Group
Software Development
Salary unspecified
Employment Type full-time
Posted 2mths ago

[Hiring] Application Engineer @Metrologic Group

2mths ago - Metrologic Group is hiring a remote Application Engineer. 💸 Salary: unspecified 📍Location: Poland, Czech Republic, Slovakia

Role Description

We are seeking an enthusiastic Application Engineer with a passion for industrial technical environments, to deliver technical support, product demonstrations, and training sessions for our customers and business partners in Central & Eastern European Countries. You will also act as a key link between the field and our internal teams (Product, Marketing, Services, Sales), sharing insights to continuously improve our solutions and customer experience.

Your Key Responsibilities

  • Customer Support & Guidance
    • Respond to user requests and provide tailored technical assistance
    • Analyze customer needs and identify issues to deliver effective solutions
    • Communicate clearly and appropriately depending on the audience
    • Document and share knowledge internally to improve support processes
  • Training & Demonstrations
    • Prepare and deliver high-quality training sessions and product demos
    • Adapt content to the audience and ensure understanding of software features
    • Evaluate trainee progress using appropriate validation tools
    • Collaborate with internal experts to stay up to date with product capabilities
  • Continuous Improvement & Reporting
    • Share customer feedback and field insights with HQ teams
    • Identify and report product issues to ensure proper resolution
    • Contribute to the evolution of our support services and product offering

Qualifications

  • Bachelor’s or Master's degree in mechanical engineering (or equivalent)
  • Minimum 3 to 5 years of experience with 3D metrology software (Metrolog X4, PolyWorks, PC‑DMIS, Calypso, or similar)
  • Strong customer service mindset is required
  • Fluency in English is essential
  • Knowledge of Czech, Slovak or Polish is a plus

Requirements

  • Advanced knowledge of metrology and experience with technical software tools (CMM environments, 3D inspection tools, CAD file handling…)
  • Ability to diagnose complex customer situations and provide appropriate solutions
  • Strong communication skills, both remote and in-person
  • Proficiency with IT tools and ticketing platforms (e.g., Jira, CRM systems)

Soft Skills

  • Strong customer orientation, active listening, and ability to tailor your message
  • Collaborative spirit, knowledge sharing, and a mentoring attitude toward colleagues
  • Ability to professionally represent the company in external interactions
  • Willingness to learn from others and share your own expertise
  • Ability to explain technical concepts clearly and demonstrate strong pedagogical skills
  • Analytical mindset, technical curiosity, and professional rigor
  • Autonomy and organizational skills in a dynamic environment
  • Ability and willingness to travel within the region (30–50%)

Benefits

  • A 4 to 6-week onboarding program in France, designed to discover our products, tools, and build strong connections with the HQ support teams
  • A dynamic and growing organization where your contribution will directly impact customer satisfaction
  • A stimulating industrial environment, working with international teams and partners
  • An inclusive and excellence-driven workplace, where initiative, collaboration and continuous improvement are encouraged
  • A fully remote position with all required equipment and continuous support to operate efficiently in the field
Before You Apply
remote Be aware of the location restriction for this remote position: Poland, Czech Republic, Slovakia
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Application Engineer @Metrologic Group
Software Development
Salary unspecified
Employment Type full-time
Posted 2mths ago
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remote Be aware of the location restriction for this remote position: Poland, Czech Republic, Slovakia
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply
Applied
Sent Follow-Up
Interview Scheduled
Interview Completed
Offer Accepted
Offer Declined
Application Denied
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