[Hiring] API Developer @NTT DATA Services

Role Description

We are currently seeking an API Developer - OnBase with strong experience in Hyland OnBase, API integrations, and enterprise application development. The ideal candidate should have hands-on expertise in building, enhancing, and supporting integrations between OnBase and other enterprise systems using REST/SOAP APIs, .NET/C#, SQL, and workflow/document management solutions.

This role requires a solid understanding of OnBase architecture, document workflows, Unity/API integrations, and backend application development. The candidate should be comfortable working with business, QA, infrastructure, and support teams.

Key Responsibilities

• Design, develop, and support OnBase integrations with internal and external enterprise applications.
• Build and maintain APIs/services for document upload, retrieval, indexing, workflow actions, and metadata exchange.
• Develop solutions using OnBase Unity API, Web Services, REST/SOAP APIs, and related integration tools.
• Configure and customize OnBase workflows, document types, keywords, forms, and lifecycle processes.
• Collaborate with business analysts and stakeholders to understand document management and workflow requirements.
• Integrate OnBase with systems such as ERP, CRM, core business platforms, and third-party applications.
• Troubleshoot production issues, perform root cause analysis, and provide application support.
• Write and optimize SQL queries/stored procedures for data validation, reporting, and backend integration needs.
• Participate in code reviews, unit testing, deployment, and release support.
• Ensure security, scalability, and performance of OnBase-related integrations.
• Maintain technical documentation, interface specifications, and support guides.
• Work closely with DevOps/infrastructure teams for deployments and environment support.

Qualifications

• 8+ years in Hyland OnBase development/integration
• Hyland OnBase certification
• Strong experience with OnBase API development using:
  • Unity API
  • OnBase Web Services
  • REST/SOAP integrations
• Hands-on experience in OnBase configuration:
  • Document Types
  • Keywords
  • Workflows
  • User Groups/Roles
  • Forms / Unity Forms
• Strong programming experience in C#/.NET
• Good knowledge of SQL Server / Oracle and writing complex SQL queries
• Experience in building and consuming APIs and web services
• Strong understanding of document management systems (DMS), enterprise content management (ECM), and workflow solutions
• Experience with troubleshooting, debugging, and production support
• Experience with OnBase Workflow, Work View, Unity Forms, and DIP/Document Import Processor
• Familiarity with support models including incident, problem, and change management
• Exposure to document imaging, scanning, OCR, and records management
• Strong communication and stakeholder coordination skills

Requirements

• Knowledge of OnBase administration and environment management
• Experience integrating OnBase with other enterprise systems
• Familiarity with Windows Services, IIS, batch jobs, and middleware integration
• Exposure to cloud platforms such as AWS, Azure, or GCP
• Experience with Git, Azure DevOps, Jenkins, CI/CD pipelines
• Basic understanding of authentication/security protocols such as OAuth2, SSO, LDAP, SAML
• Experience in performance tuning and optimization of OnBase solutions
• Experience in insurance, healthcare, banking, or financial services domains
• Experience with microservices architecture

Benefits

• Comprehensive benefits program in Canada, including customizable health and dental coverage with telemedicine, wellness credits, and gym discounts.
• Income protection through life, disability, and optional insurance plans.
• Access to a 24/7 Employee Assistance Program.
• Retirement savings.
• Remote work allowance for eligible employees.
• Various discounts and travel insurance.