[Hiring] Amazon Connect Integration Consultant @Miratech
Amazon Connect Integration Consultant @Miratech
Software Development
Salary unspecified
Remote Location
Employment Type full-time
Posted YDay

[Hiring] Amazon Connect Integration Consultant @Miratech

YDay - Miratech is hiring a remote Amazon Connect Integration Consultant. πŸ’Έ Salary: unspecified πŸ“Location: Worldwide

Role Description

We are looking for an Amazon Connect Integration Consultant with experience in AWS and contact center technologies. The role involves designing and managing integrations for Amazon Connect, building scalable APIs, and collaborating with cross-functional teams to deliver seamless backend-to-UI functionality.

Responsibilities

  • Develop and maintain RESTful APIs to support frontend and backend integrations
  • Build and manage Python-based AWS Lambda functions for serverless workflows
  • Configure and maintain Amazon Connect contact flows, routing logic, and queue behavior
  • Design and optimize DynamoDB schemas, indexes, and scalable data models
  • Work with AWS services such as Lambda, API Gateway, S3, DynamoDB, IAM, and CloudWatch
  • Collaborate with UI teams to enable seamless integration between frontend applications and backend systems
  • Manage infrastructure using Terraform and Infrastructure-as-Code practices
  • Support scalable cloud-native architectures and event-driven systems
  • Partner with Amazon Professional Services and internal engineering teams on key initiatives
  • Troubleshoot production issues and support deployments when required

Qualifications

  • 5+ years experience in AWS cloud development and serverless architectures
  • Hands-on expertise in Python, especially AWS Lambda development
  • Experience with Amazon Connect and contact flow configuration
  • Solid understanding of DynamoDB including schema design, indexing, and scaling strategies
  • Experience building and consuming RESTful APIs
  • Experience with AWS services such as API Gateway, S3, IAM, CloudWatch, and DynamoDB
  • Proficiency with Terraform for infrastructure management
  • Understanding of event-driven and microservices-based architectures
  • Strong communication and cross-functional collaboration skills

Requirements

  • Experience in contact center or telephony domain (Nice to Have)
  • Understanding of IVR systems, call routing, or SIP concepts (Nice to Have)
  • AWS certifications (Associate or Professional level) (Nice to Have)
  • Experience with CloudFormation/CDK and migration to Terraform (Nice to Have)
  • Exposure to IBM ODM integrations (Nice to Have)
  • Experience supporting production AWS environment (Nice to Have)

Benefits

  • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
  • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
  • Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
  • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
  • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
  • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
  • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Before You Apply
️
worldwide Be aware of the location restriction for this remote position: Worldwide
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Amazon Connect Integration Consultant @Miratech
Software Development
Salary unspecified
Remote Location
Employment Type full-time
Posted YDay
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worldwide Be aware of the location restriction for this remote position: Worldwide
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
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Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
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