[Hiring] Agentforce Developer @Mariner

Role Description

Mariner is seeking an innovative Agentforce and AI Developer to lead the design and implementation of AI-powered automation within our Salesforce Financial Services Cloud (FSC) ecosystem. In this pivotal role, you will architect and deploy Agentforce agents, autonomous workflows, and AI-enhanced advisor tools that elevate efficiency, personalization, and intelligence across our advisor platform. As a core contributor to our expanding AI initiatives, you will directly shape the future of advisor and client experiences at Mariner.

Qualifications

• 2+ years of Salesforce development experience (Apex, Lightning Web Components, Flow)
• Direct, hands-on experience with Agentforce, Einstein Copilot, or similar conversational AI technologies within Salesforce
• Strong knowledge of prompt engineering and large language model (LLM) behavior in enterprise environments
• Demonstrated ability to design within Salesforce’s security model (profiles, permission sets, sharing rules)
• Proven skill in translating complex advisor workflows into structured agent-driven action sequences

Requirements

• Design, configure, and deploy Agentforce agents in Salesforce FSC to automate advisor workflows, client service activities, and operational processes
• Develop and optimize agent topics, actions, and instructions using advanced prompt engineering for financial services scenarios
• Integrate Agentforce with MuleSoft APIs, external data feeds, and financial planning platforms to extend agent functionality
• Partner with FSC Solution Architects to ensure agent solutions are aligned with CRM data models, security frameworks, and best practices
• Implement Salesforce Einstein features (Einstein Copilot, Predictive AI, Next Best Action) to deliver actionable insights and recommendations for advisors
• Conduct comprehensive testing of agent behavior, including handling edge cases, mitigating hallucination risk, and upholding compliance requirements
• Monitor agent performance, analyze usage data, and refine agent workflows based on advisor feedback and evolving Salesforce AI capabilities
• Stay abreast of the Salesforce AI roadmap, proactively evaluating and implementing new Agentforce features to enhance our platform

Benefits

• We believe in giving associates progressive opportunities, actively nurturing professional growth and giving back to the community.
• We are dedicated to building a diverse culture where everyone has the support they need to achieve their career goals.
• We offer an innovative workplace and a culture that fosters camaraderie, teamwork, and work-life balance.