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Troubleshooter-Software Engineer- 5G-Tietoevry Create (m/f/d)
@OU257 Tieto Poland Sp. z o.o.
[Hiring] Troubleshooter-Software Engineer- 5G-Tietoevry Create (m/f/d) @OU257 Tieto Poland Sp. z o.o.
Apr 01, 2025 - OU257 Tieto Poland Sp. z o.o. is hiring a remote Troubleshooter-Software Engineer- 5G-Tietoevry Create (m/f/d). đź’¸ Salary: competitive salary. đź“ŤLocation: Poland.
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Role Description
In our daily work we are responsible for the maintenance of the software embedded into the Distributed Unit (DU) including PHY, MAC, and RLC layers on gNB side. The software (in C language) is executed on a proprietary hardware platform.
We are responsible for the last Tier 3 of customer support, including:
- Determining if issues are software related after receiving a Trouble Report (TR)
- Forwarding software issues to the dedicated R&D team for code fixes
- Supporting upper tiers of customer support in analysis
- Cooperating with testers and labs who test the newest software
Most of the issues we cope with are related to:
- Software
- Interference
- Coverage
- Hardware
- Optimization
- Environment
- Other undefined issues
During our work, we use many scripts for analyzing large volumes of data.
Qualifications
- Knowledge and experience in LTE or 5G protocol (or both) – especially in Uu interface
- Knowledge of PHY, MAC, RLC, PDCP, difference between SA and NSA
- Understanding of UE attach procedure
- Troubleshooting experience - knowledge concerning common issues in the 4G or 5G network
- Linux terminal self-sufficiency (copying, removing, editing, and creating files; navigating between directories and unzipping files)
- Ability to read and understand the code written in C
- Higher technical education in Computer Science or related field
- Knowledge within IT/telecommunication area
- Ability to organize your own work and being proactive
- Open to knowledge sharing and supporting other team members
- Very good English - written and spoken
- Sense of humor and willingness to stay with us for longer
Requirements
- Knowledge and experience in LTE or 5G protocol (or both) – especially in Uu interface
- Knowledge of PHY, MAC, RLC, PDCP, difference between SA and NSA
- Understanding of UE attach procedure
- Troubleshooting experience - knowledge concerning common issues in the 4G or 5G network
- Linux terminal self-sufficiency
- Ability to read and understand the code written in C
- Higher technical education in Computer Science or related field
- Knowledge within IT/telecommunication area
- Ability to organize your own work and being proactive
- Open to knowledge sharing and supporting other team members
- Very good English - written and spoken
- Sense of humor and willingness to stay with us for longer
Benefits
- Competitive salary
- Hybrid work (both working from office and home options are available)
- Participation in interesting work cases
- Trainings and upskilling possibilities
- Private medical care
- Group life insurance
- Investment fund
- Multi Sport card and MyBenefit platform
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| đź“Ť | Be aware of the location restriction for this remote position: Poland |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Software Development
Software Development
|
Salary
đź’¸
competitive salary
|
Remote
Location
Poland
|
|
Job Type
full-time
|
Posted
Apr 01, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: Poland |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Troubleshooter-Software Engineer- 5G-Tietoevry Create (m/f/d)
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