[Hiring] Software Tester/IT Support @Simple Technology Solutions
Mar 25, 2025 - Simple Technology Solutions is hiring a remote Software Tester/IT Support. 💸 Salary: unspecified. 📍Location: USA.
Role Description
The ideal candidate excels at problem-solving and attention to detail. In this multifaceted role, the individual will collaborate daily with a dynamic team, including web developers, business analysts, and fellow testers. As a System Tester, you will play a pivotal role in ensuring the quality of our web-based enterprise software solution. Upon completion of the testing training, there is a unique opportunity to transition into a role as IT Support on our customer service desk, providing valuable insights into system enhancements and bug fixes.
- Work closely with cross-functional teams to deliver high-quality products in a timely and cost-effective manner.
- Conduct manual functional tests to verify the integrity, security, and usability of web-based enterprise software.
- Contribute to the development of automated testing processes.
- Accurately document system defects and participate in established test processes.
- Provide technical support to end-users using Zendesk Suite, facilitating solutions via phone, email, and chat.
- Additional duties as assigned to enhance overall understanding and skills.
Qualifications
- Bachelor’s degree in information technology and 3 years of related work experience
- Knowledge of web-based applications
- Excellent written and verbal communication skills
- Exceptional organizational skills, managing multiple projects and timelines with minimal supervision
- Analytical and problem-solving skills
- Experience with TestComplete and Zendesk
- Professional proficiency in Spanish
- Working knowledge of web-based programming languages and tools
- Collaboration with software developers to resolve issues and implement solutions
- Strong conceptual, analytical, and problem-solving skills
Requirements
- US Citizenship
- Bachelor's Degree is required
- Minimum of 3 years' position related experience is required
- Professional proficiency in Spanish is required
Benefits
- Special incentives for team members living in qualified HUBZones
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 25, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
