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ServiceNow - Solution Architect for ITSM/HRSD/CSM/Creator
@Veracity Consulting Group
[Hiring] ServiceNow - Solution Architect for ITSM/HRSD/CSM/Creator @Veracity Consulting Group
Apr 13, 2025 - Veracity Consulting Group is hiring a remote ServiceNow - Solution Architect for ITSM/HRSD/CSM/Creator. đź’¸ Salary: $95-$110/hour. đź“ŤLocation: USA.
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Role Description
We are seeking an experienced ServiceNow Solution Architect to join our fast-growing Elite Global ServiceNow Practice. The resource will be responsible for the successful delivery of ServiceNow's solutions and services, in a client consulting environment.
- Oversee project implementations and develop, invest, and maintain thought leadership with deep subject matter expertise related to the ServiceNow platform, product capabilities, and complementary technologies.
- Advise on all technical aspects of the project delivery and solution delivery on the ServiceNow platform including:
- Architect Solution Design for ITSM/HRSD/CSM/Creator Product Suites
- Direct workshops to review and size business/technical user stories
- Direct customers' best practices across products and platform
- Interface with ServiceNow technical product teams as needed
- Be the primary voice of the project team, directing other lead developers, business process consultants, and project managers on best practices for implementation
- Prepare all client-facing and internal deliverables that are technology-related
- Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
- Serve as Subject Matter Expert on the delivery of ServiceNow solutions
- Champion emerging product and platform features such as NOW Experience, UI Builder, and Now Assist
- Creation and delivery of solutions for customers addressing requirements through technical architecture in consideration of process design and technical best practices and standards
- Ensure technical deliverables are complete, consistent, high quality, on time, and deliver valued outcomes
- Achieve ServiceNow Practice and Individual KPIs and Metrics as defined
Qualifications
- 4+ years of ServiceNow implementation experience in a client consulting environment
- 8+ years of incremental technical experience in technical roles (developer, senior developer, lead developer, architect) delivering solutions in client environments
- Demonstrated experience in end-to-end development, traditional software engineering principles and practices
- Skilled with JavaScript, Angular.JS, JQuery and/or BootStrap.JS, React, NodeJS, NPM
- Proficiency with web service standards such as SOAP, REST, XML, etc.
- Proficiency with web APIs, Data integrations/ETL, Relational Databases
- Experience with SaaS / PaaS environments such as AWS, Azure, Google Cloud
- Proficiency with modern HTML5/CSS/LESS
- Proficiency with Agile project management and delivery methodologies
- Degree or equivalent, preferably in Information Technology, Computer Science or Engineering disciplines
- Demonstrated experience in technical consulting roles, client-facing required
- Certified ServiceNow Administrator (CSA)
- Certified Application Developer (CAD)
- Certified Implementation Specialist ITSM (CIS-ITSM)
- Certified Implementation Specialist HRSD (CIS-HR)
- Certified Implementation Specialist CSM (CIS-CSM)
- Maintain certifications and continual progression in technical learning plans
Requirements
- Ability to convey the architectural runway of the ServiceNow platform for the project team
- Ability to tie feature capabilities to business value in specific products and use cases
- Proven leader, team player, and team builder
- Demonstrated ability to influence and consult (providing options with pros, cons, and risks) around all key technical decisions during project delivery
- Strong interpersonal skills, customer-centric attitude, and ability to deal with cultural diversity
- Excellent oral and written communication skills with the ability to present and explain technical information in an articulate manner
- Strong attention to detail and creative problem-solving skills are essential
- Ability to understand and interpret business needs and identify appropriate business and technical solutions to meet those needs
Benefits
- Competitive compensation
- Comprehensive medical plans
- 401k Savings Plan
- Employee Stock Purchase Plan
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Software Development
Software Development
|
Salary
đź’¸
$95-$110/hour
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Apr 13, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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