[Hiring] Senior ServiceNow Developer @EVERSANA
Apr 10, 2025 - EVERSANA is hiring a remote Senior ServiceNow Developer. 💸 Salary: unspecified. 📍Location: India.
Role Description
The Senior ServiceNow Developer is the technology subject-matter expert responsible for the analysis, design, configuration, and implementation of software development projects within ServiceNow ITSM and CSM. Works on multiple projects and development efforts and provides technical and architectural guidance on complex initiatives. In this role, you will collaborate with cross-functional teams to deliver innovative, scalable, and efficient solutions while ensuring adherence to technical standards and best practices. The candidate should have at least 7 - 10 years of hands-on ServiceNow programming experience.
- Design, develop, and maintain scalable, secure, and robust software solutions on the ServiceNow platform.
- Design, create, and maintain process/workflow and operational reports and dashboards using Platform and Performance Analytics, Process Mining, KPIs, and Control Metrics.
- Perform the necessary tasks to design and configure ServiceNow functions to meet operational needs.
- Develop Interactive Dashboards, Widgets, Workspaces.
- Create and configure integrations between ServiceNow and third-party applications (e.g. MS Teams).
- Code solutions and unit test to deliver a requirement/story per the defined acceptance criteria and compliance requirements.
- Research, analyze, design, develop and support high-quality automation workflows inside and outside the ITSM platform that are appropriate for business and technology strategies.
- Utilize multiple architectural components (across data, application, business) in design and development of story requirements.
- Perform proof of concept as necessary to mitigate risk or implement new ideas.
- Contribute to existing test suites (integration, regression, performance), analyze test reports, identify any test issues/errors, and triage the underlying cause.
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
Qualifications
- Bachelor’s degree in Computer Science, Software Engineering, or a related discipline
- ServiceNow Certified Implementation Specialist – Customer Service Management
- ServiceNow Certified Implementation Specialist – IT Service Management
- Expert knowledge of ServiceNow ITSM applications with at least 5+ years of hands-on experience with at least 3 years in a technical leadership role.
- 8+ years of experience working as a ServiceNow Developer
- 5+ years of experience working in the CSM module of ServiceNow
- Experience managing integrations in ServiceNow using ServiceNow table APIs, scripted Web Services, custom REST APIs, Integration Hub spokes
- Expertise in ServiceNow development, JavaScript, Angular JS or React JS
- Expertise in ServiceNow Flow Designer
- Solid understanding of Agile methodologies and tools (e.g., JIRA, Confluence).
- Strong understanding of software design patterns, architecture, and principles.
- Excellent written and verbal communication skills
- Strong documentation skills and experience in technical writing
- Ability to work independently and collaboratively in a fast-paced environment
- Strong analytical skills and detail orientation to identify issues and develop effective solutions, while considering the broader impact on the organization
Requirements
- Windows computer operation and/or MAC computer operation
Company Description
At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them.
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry.
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| 📍 | Be aware of the location restriction for this remote position: India |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
unspecified
|
Remote
Location
India
|
|
Job Type
full-time
|
Posted
Apr 10, 2025
|
| 📍 | Be aware of the location restriction for this remote position: India |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
