[Hiring] Senior CRM Consultant @SWATX
Apr 07, 2025 - SWATX is hiring a remote Senior CRM Consultant. 💸 Salary: unspecified. 📍Location: Western Asia (Middle East).
Role Description
We are looking for a Senior Microsoft Dynamics 365 CRM Consultant to design, implement, and optimize CRM solutions that enhance customer engagement and business processes. The ideal candidate will have deep expertise in Microsoft Dynamics 365 Customer Engagement (CE), strong problem-solving skills, and the ability to work with cross-functional teams.
- Lead the design and development of Microsoft Dynamics 365 CRM solutions to meet business needs.
- Configure and customize Dynamics 365 modules (Sales, Customer Service, Marketing, Field Service).
- Develop and optimize workflows, plugins, Power Automate flows, and custom applications.
- Integrate Dynamics 365 CRM with other enterprise systems, ERP, and third-party applications.
- Work closely with stakeholders to gather business requirements and translate them into technical solutions.
- Perform data migration, system upgrades, and performance optimization.
- Ensure CRM solutions are compliant with security, data governance, and regulatory requirements.
- Troubleshoot and resolve CRM-related technical issues and provide support for end-users.
- Stay updated on Microsoft Dynamics 365 and Power Platform advancements.
- Provide guidance and mentorship to junior team members.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- 5+ years of hands-on experience with Microsoft Dynamics 365 CRM (Customer Engagement).
- Strong proficiency in Power Platform, Power Automate, Power Apps, and Dataverse.
- Expertise in customizing forms, entities, business rules, workflows, and security roles.
- Proficiency in C#, JavaScript, .NET, and SQL Server.
- Experience with REST/SOAP APIs and integrating Dynamics 365 with other enterprise systems.
- Knowledge of Azure services (Logic Apps, Functions, DevOps) is a plus.
- Familiarity with Agile (Scrum, SAFe) methodologies.
- Excellent problem-solving and communication skills.
- Microsoft certifications in Dynamics 365 CRM or Power Platform are highly preferred.
Company Description
SWATX is a technology partner leveraging the latest technologies and premier vendors in the design and support of IT infrastructure to produce better business outcomes for our clients.
- Established in 2017
- Grew quickly in IT consulting and IT outsourcing
- Assisting businesses in their digital transformation journey
- Extended the portfolio through strategic partnerships to cover IT infrastructure and network implementation, cloud services and security solutions
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| 📍 | Be aware of the location restriction for this remote position: Western Asia (Middle East) |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
unspecified
|
Remote
Location
Western Asia (Middle East)
|
|
Job Type
unspecified
|
Posted
Apr 07, 2025
|
| 📍 | Be aware of the location restriction for this remote position: Western Asia (Middle East) |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
