[Hiring] PTP- EPICCARE AMBULATORY APPLICATION ANALYST @Ochin
Apr 03, 2025 - Ochin is hiring a remote PTP- EPICCARE AMBULATORY APPLICATION ANALYST. 💸 Salary: $77,235 - $96,544. 📍Location: USA.
Role Description
The Application Analyst supports the mission of OCHIN by configuring and supporting clinical applications within the Epic electronic health record (EHR) software for our member clinics. This role consults with members to provide solutions that offer accurate, secure, and efficient patient care and provider workflows, medical and billing information for patients providers and clinics, and usage of Epic front desk application and related ancillary services, with a focus on quality outcomes for our member organizations.
- Perform routine build and configuration in Epic and related products.
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Act as Level 2 technical support for many ancillary integrated products, which entails:
- Collecting and resolving issues
- Coordinating with Help Desk on JIRA resolution
- Helping the product owner to put together agendas for vendor calls
- Representing OCHIN on vendor calls from a technical perspective
- Operate alongside the Member Care Team framework, being a key contributor to the overall goals of the team support model.
- Serve as internal advisor to other analysts as the lead working sessions with OCHIN members to resolve advanced and complex integration work orders and support issues.
- Discuss and provide workflow solutions and ensure understanding of the system through hands-on training.
- Document build specifications, team processes, and complex clinic workflows.
- QA complex builds, Service Update (SU) modifications, and other work orders.
- Collaborate with members from other OCHIN teams to address integration issues.
- Provide elbow support to clinic staff during Go-Lives and Mock clinics as needed.
- Lead trainings and workgroups for members.
- Mentor, coach, and train less experienced analysts.
- Develop and share workflow best practices.
- Travel to support off-site software installations as needed.
- Assist Project Managers in identifying system capabilities.
- Build, design, test, and document functionality of new system features.
- Provide process improvements within your application or team.
- Other duties as assigned.
Qualifications
- Minimum of 3 years of experience in similar or relevant role; one EPIC certification may be substituted for one year of this requirement.
- Work history in Healthcare IT is required.
- Bachelor’s Degree preferred or a combination of college education and 5-7 years of relevant experience.
- Intermediate proficiency in Microsoft Excel.
- EpicCare Ambulatory certification preferred. Preference given to candidates with certification.
Requirements
- COVID-19 Vaccination Requirement: OCHIN requires all employees—including remote employees, contractors, interns, and new hires—to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment.
- All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.
Work Location and Travel Requirements
- OCHIN is a 100% remote organization with no physical corporate office location.
- Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations.
- Nationwide travel is determined based on OCHIN business needs.
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Work from home requirements include:
- Ability to work independently and efficiently from a home office environment
- High Speed Internet Service
- It is a requirement that employees work in a distraction-free workplace
- Travel required up to 10% nationally for on-site Go Live support based on business requirements for OCHIN.
Equal Opportunity Statement
OCHIN is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve.
As an equal opportunity and affirmative action employer, OCHIN does not discriminate on the basis of race, ethnicity, sex, gender identity or expression, sexual orientation, religion, marital or civil union status, parental status, age, disability status, veteran status, or any other protected characteristics. All aspects of employment are based on merit, performance, and business needs.
Base Pay Overview
The typical offer range for this role is minimum to midpoint ($77,235 - $96,544), with the midpoint representing the average pay in a national market scope for this position. Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will consider a wide range of factors directly relevant to this position, including, but not limited to, skills, knowledge, training, responsibility, and experience, as well as internal equity and alignment with market data.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
$77,235 - $96,544
|
Remote
Location
USA
|
|
Job Type
full-time
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Posted
Apr 03, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
