Professional Services Engineer @University of Chicago

[Hiring] Professional Services Engineer @University of Chicago

Apr 02, 2025 - University of Chicago is hiring a remote Professional Services Engineer. đź’¸ Salary: $100,000 - $115,000. đź“ŤLocation: USA.

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Role Description

As a Professional Services Engineer, you will help researchers achieve their research goals by integrating Globus SaaS/PaaS data and compute management services with their research applications.

  • Consult with research software engineers utilizing Globus APIs, SDK, and web interfaces to add Globus data management features to their applications.
  • Develop, test, document, and deploy work with other research software engineers to optimize and troubleshoot Globus features in their applications.
  • Understand, articulate, and evangelize the Globus approach to transforming the way researchers manage their data utilizing technical knowledge of existing and emerging technologies.
  • Grow the body of available Globus knowledge by documenting best practices, developing code samples, and sharing learnings with both Globus staff and customers.
  • Provide expert knowledge on research applications and support the Globus product team in documenting use cases and user scenarios, quantifying user requirements, and preparing partners for Globus product changes and enhancements.
  • Act as a technical consultant to the Globus customer team in growing adoption of the Globus service and data management solutions within our diverse user base.
  • Assess data management risks and implications due to compliance with privacy and other security regulations.
  • Utilize technical knowledge of existing and emerging technologies, including public cloud offerings from Amazon Web Services, Microsoft Azure, and Google Cloud.
  • Design new systems, features, and tools.
  • Solve complex problems and identify opportunities for technical improvement and performance optimization.
  • Review and test code to ensure appropriate standards are met.
  • Perform other related work as needed.

Qualifications

  • Minimum requirements include a college or university degree in related field.
  • Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.

Requirements

  • Bachelor's degree or higher in computer science or engineering related field.
  • Proficiency in software development with Python and/or Javascript.
  • Hands-on experience with software installation, configuration and administration in a Linux environment.
  • Five or more years experience in information technology implementation projects and/or custom software development projects.
  • Experience in a customer facing role.
  • Experience as a solutions engineer.
  • Experience with a sizable, complex software development project and scientific applications.
  • Experience with high performance computing, research software development and cloud computing.
  • Experience with Globus.

Benefits

  • The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off.

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Professional Services Engineer @University of Chicago
Software Development
Salary đź’¸ $100,000 - $115,000
Remote Location
USA
Job Type full-time
Posted Apr 02, 2025
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