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Software Development
Fortellis Integration Consultant
@CDK Data Services, Inc.
[Hiring] Fortellis Integration Consultant @CDK Data Services, Inc.
Apr 05, 2025 - CDK Data Services, Inc. is hiring a remote Fortellis Integration Consultant. 💸 Salary: $64,800.00 - $82,000. 📍Location: USA.
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Role Description
The Business Process Consultant position requires the incumbent to manage and execute on-site and remote initial delivery of CDK software, application, and business process consulting and training.
- Responsible for providing technical consulting to Independent Software Vendors (ISV) and managing the vendor as they progress through the integration certification process of API integration.
- Expected to work with multiple vendors in various stages of the certification process simultaneously.
- Liaise with Account Management teams to keep them updated on progress with clients and facilitate sales opportunities for consulting and other CDK products.
- Responsible for coordinating with Data & Fortellis Sales Engineers to provide technical integration assessments for third party vendor applications.
- Provide technical support to the Data & Fortellis R&D team and certifying Data & Fortellis products prior to the release of product for use by ISVs.
- Troubleshoot product development and production support application integration issues as necessary.
- Serve as the Tier 3 escalation point for production support issues escalated by Data & Fortellis Support.
- Coordinate and manage customer simulation testing of DMS applications and API changes with integrating ISVs.
- Acquire and maintain in-depth knowledge of integrated CDK applications.
- Contribute to efforts to continuously improve organizational processes, such as the identification and documentation of standards and best practices related to the activities of their role in the Data & Fortellis program.
- Open to travel for internal meetings as required.
Qualifications
- At least 5 years experience working with software requirements, troubleshooting software issues, and testing software to ensure that it meets requirements.
- At least 5 years experience working with and/or supporting CDK applications such as CRM, F&I, Accounting, Parts, and Service.
Requirements
- Proficiency in working with ENGLISH query language and DMS operating system.
- Preferred experience within the automotive industry and automotive dealership management.
- Ability to consult with client’s staff at all levels.
- Ability to work independently with little supervision in a fast-paced environment.
- Must possess excellent troubleshooting skills.
- Strong communication skills are required as this is a customer facing position.
- Strong organizational skills and be able to manage multiple concurrent projects.
- Understanding business environments and associated processes and to effectively communicate about them to a technical audience.
- Ability to effectively manage the expectations of Customers, Product/Program/Project Managers, Developers, and QA Engineers.
- Proficiency with MS Office products.
- Ability to work remotely with clients.
Benefits
- Medical, dental, and vision benefits
- Paid Time Off (PTO)
- 401K Matching Program
- Tuition Reimbursement
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Software Development
Software Development
|
Salary
💸
$64,800.00 - $82,000
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Apr 05, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
