[Hiring] Application Administrator @MKS2 Technologies
Mar 15, 2025 - MKS2 Technologies is hiring a remote Application Administrator. 💸 Salary: $60,000-$70,000 hourly equivalent. 📍Location: USA.
Role Description
The Application Administrator will be responsible for managing the ServiceNow platform, with a focus on collecting Hardware Asset Management requirements, implementing and configuring the ServiceNow Enterprise platform, and providing day-to-day monitoring and user support within the VA environment. The ideal candidate will have a strong understanding of IT Service Management (ITSM) processes and will be able to collaborate with stakeholders to deliver enhancements that improve platform functionality and efficiency.
- Work closely with the stakeholders and ServiceNow team to improve asset management processes to track hardware assets.
- Track the onboarding process and provide status updates.
- Develop and implement asset management plans according to the Implementation Plan.
- Perform regular asset audits, asset analysis, and inventory checks.
- Updating and maintaining asset databases.
- Ensure compliance with government regulations and industry standards.
- Coordinate with different departments to understand asset needs and software requirements.
- Analyze asset lifecycle and recommend improvements within the HAM and SAM instance.
Qualifications
- AA or 2-year technical school in Computer Science, Engineering, Math, Graduate of Technical School, or equivalent (4 years of additional relevant experience may be substituted for education).
- 5+ years of experience in ServiceNow administration, including implementation, configuration, and support.
- Strong analytical, problem-solving, and communication skills with sharp attention to detail.
Requirements
- Good communication and interpersonal skills.
- Oral and written technical and non-technical communication to a variety of audiences.
- Present information and ideas so others will understand.
- Ability to respond clearly to questions.
- Familiarity with ServiceNow administration and implementation across various ITSM modules especially HAM Pro & SAM Pro.
- Hands-on experience with platform monitoring, troubleshooting, and system upgrades.
- Ability to follow policies and procedures.
- Aptitude to address sensitive situations and positively resolve them.
- Ability to obtain and maintain Public Trust Clearance.
- Must be US Citizen or Green Card Holder.
Preferred Skills
- ITIL Foundation certification.
- Additional ServiceNow certifications (e.g., ITSM Implementation Specialist) are a plus.
- Experience supporting a federal client, prior VA Experience is a plus.
- Knowledge of IT Asset Management (ITAM) and Configuration Management Database (CMDB) modules.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
$60,000-$70,000 hourly equivalent
|
Remote
Location
USA
|
|
Job Type
contract
|
Posted
Mar 15, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
