[Hiring] XRS Product Specialist @Carestream Health

Role Description

The X-Ray Solutions (XRS) Product Specialist is responsible for technical product sales support and knowledge in developing, qualifying and closing profitable XRS deals within assigned geographical area, leveraging and in direct alignment with the US&C Regional organization. The Product Specialist is responsible for supporting the launch of new products and the development, execution and tracking of promotions and sales in co-operation with the XRS Vertical and local marketing & management functions. He/she is also responsible for continuous development of sales skills and capabilities of the local sales organization.

Position Responsibilities

• Portfolio Management & Competitive Intelligence/Analysis:
  • Maintain and improve technical knowledge on X-Ray product portfolio and related technologies.
  • Understand competitor’s technologies and offerings for localized sales training and tactics.
• Customer Management:
  • Understand customer goals (research, teaching, clinical, financial) to consult professionally.
  • Improve customer satisfaction by setting clear delivery expectations.
  • Collect Voice of Customer input and provide feedback to the Vertical.
  • Prepare customer-specific presentation material and leverage sales tools.
• Sales Support:
  • Act as trusted consultants to customers and sales personnel on emerging technologies.
  • Present value propositions along with product features and technical information.
  • Provide support for tenders and contracts as required.
  • Identify and escalate customer product complaints as needed.
  • Develop and distribute best practices knowledge for using X-Ray solutions.
  • Assess technical and sales skill levels of the sales organization for regular training.
  • Deliver non-service product training and refine training material as needed.
  • Provide demo support for the XRS product portfolio.
• Business Analysis:
  • Work closely with the Account Executive on deal qualification and next steps.
  • Research and communicate findings regarding competitive product offerings.
  • Manage funnel load, opportunities, win rate, and loss reasons within territory.
  • Participate in booking reviews.
• Business Results:
  • Measured on bookings, revenue, and margin of the product line.

Qualifications

• Radiographer with minimum of 3 years clinical experience or equivalent experience.
• Clinical Supervisory or management experience is desired.
• Over 2 years of medical imaging sales experience.
• Excellent understanding of Workflow in Hospitals, Radiology departments, and DR Systems.
• Good technical knowledge of artificial intelligence, X-Ray, and DR.
• Solid business analytical skills with a high level of self-organization and planning.
• Strong interpersonal skills; a team player who can independently drive results.
• Excellent communication (oral/written) and presentation skills.
• Good verbal and written English-language skills.
• Must live within the borders of the region.
• Must be able and willing to travel extensively (up to 80%).

Work Environment

• Remote Hospitals and Imaging centers.

Equal Opportunity Employer

Carestream is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

Applying for a job with Carestream

All applicants must complete the online application process. Carestream is committed to working with and providing reasonable accommodations to individuals with disabilities. If you require assistance or an accommodation because of a disability to participate in the application process, please click accommodations.

Requisition ID: 4883