[Hiring] VP, Strategic Customer Group @Foundation Medicine

Role Description

The VP, Strategic Customer Group is a senior commercial leader responsible for defining and executing an integrated strategy across Clinical strategic customers including national accounts, health systems, and payer organizations. This role brings together market access, payer strategy, and enterprise account management to ensure broad access, sustainable revenue growth, and strong strategic partnerships.

This position operates as a key member of the Clinical Commercial Leadership Team, leading end-to-end, cross-functional efforts to align account strategy, customer engagement, contracting, and reimbursement into a unified approach that drives customer value and organizational performance.

The VP, Strategic Customer Group is accountable for developing enterprise-level external relationships at the C-suite and economic buyer level, influencing coverage and adoption decisions, and ensuring execution of strategies that support both patient access and financial objectives.

Qualifications

• Bachelor’s degree required (advanced degree preferred)
• 15+ years of experience in commercial, payer strategy, market access, or related healthcare leadership roles
• 7-10+ years of experience leading high-performing teams

Requirements

• 15+ years of leadership experience in diagnostics, life sciences, or healthcare
• MBA or PhD degree
• Deep expertise in payer strategy, reimbursement, contracting, and health economics
• Proven track record negotiating and managing large-scale strategic contracts
• Proven track record establishing market access strategies in diagnostics
• Strong financial acumen with ability to analyze complex data and translate into actionable strategies
• Demonstrated success leading cross-functional initiatives in a matrixed environment
• Strong executive presence and ability to influence senior internal and external stakeholders
• Experience working with national accounts, payer organizations, or complex healthcare systems
• Commitment to FMI values and ability to foster a high-performance, inclusive culture
• Understanding of HIPAA and the importance of patient data privacy
• Commitment to reflect FMI’s values: Integrity, Courage, and Passion

Benefits

• The expected salary range for this position based on the primary location of Remote is $314,500 - $373,350 per year
• A discretionary annual bonus may be available based on individual and Company performance
• This position also qualifies for Foundation Medicine's benefits