[Hiring] VP of Sales and Customer Success @ClickView

Role Description

Join a leading educational video platform and drive growth across the US market. Lead a high-performing sales team while staying hands-on with pipeline and deals. Permanent role, full-time, working remotely from the US (with travel to meet in person) - ideally East Coast, Chicago, Texas.

The VP of Sales and Customer Success is responsible for leading ClickView’s growth in the United States, owning revenue performance and driving a high-performing, hands-on sales function. This role will define and execute a clear customer acquisition strategy aligned to global priorities, with full accountability for building pipeline, closing deals, and delivering on revenue targets.

As the on-the-ground sales leader, you will combine strategic leadership with direct execution:

• Own and deliver individual and team revenue targets, taking direct accountability across the full sales cycle - from prospecting and qualification through to pipeline management and closing key deals.
• Partner closely with the CEO to define and execute a focused US growth strategy, translating priorities into clear weekly execution plans.
• Build, coach, and lead a high-performing sales team, setting clear expectations on activity, pipeline health, and conversion metrics.
• Personally drive pipeline through direct selling, strategic outbound, and local market engagement, particularly in priority districts and states.
• Establish strong operating rhythms across forecasting, pipeline reviews, and deal inspection, while championing CRM discipline and ensuring accurate, high-quality reporting in Salesforce.
• Collaborate with Marketing to ensure lead generation efforts translate into qualified pipeline, actively shaping campaigns based on market feedback and conversion data.
• Align closely with Customer Success to drive retention, expansion, and strong customer outcomes, ensuring a seamless end-to-end customer experience.
• Work with other Sales leaders to standardise management practices across regions.
• Build and maintain senior relationships with key customers, districts, and government stakeholders, acting as a visible and credible market leader for ClickView in the US.
• Utilising historical sales and customer data, analysing market trends, and advanced forecasting models to develop accurate revenue forecasts.
• Responsible for regional RFQs and strategic bids, ensuring responses are compelling, timely, and commercially sound.

Qualifications

• Significant experience leading sales teams, with a strong track record in EdTech or education markets.
• Proven ability to own and deliver revenue targets, building pipeline and driving deals through to close in a hands-on capacity.
• Demonstrated success developing and executing go-to-market strategies that drive new business growth and expand market presence.
• Experience scaling sales in new or growth markets.
• Strong commercial acumen, with expertise in deal structuring, contract negotiation, and pricing to win and grow strategic accounts.
• Highly effective people leader with a track record of building, coaching, and holding high-performing teams accountable to clear activity and performance metrics.
• Data-driven operator, confident using CRM and pipeline data to drive forecasting accuracy, performance insights, and decision-making.

Benefits

• Paid leave - 20 days paid annual leave, paid sick leave and extra paid Wellbeing and Volunteering leave.
• 401k match and Platinum health insurance (80% coverage) - with vision and dental included.
• Flexible working hours and arrangements - to accommodate for different working preferences and personal situations.
• Generous parental leave policy - offering 16 week’s full pay.
• 100 days working from anywhere - work remotely from a different location for up to 100 calendar days per year.
• Learning and Development budgets - professional opportunities made available to all our teams, so you can continue growing to be the best you.
• Wellbeing Policy - with access to EAP and wellbeing apps, we put your mental health and wellbeing at the forefront of what we do.