[Hiring] VP of Sales @Sapio Sciences

Role Description

As the VP of Sales, you will lead, mentor, and develop our global team of Strategic Account Managers spanning both the United States, Europe and International markets. Reporting directly to the Chief Commercial Officer, this is a senior leadership role that sits at the heart of our commercial organization and is responsible for the long-term growth, retention, and strategic expansion of Sapio’s most important customer relationships.

• Set the vision and operating model for strategic account management at Sapio.
• Drive consistency in how we engage enterprise and growth-stage customers, identify expansion opportunities, and deliver measurable value.
• Be both a hands-on leader and a strategic thinker — coaching your team while also rolling up your sleeves on the most complex accounts.
• Shape how we scale our growth engine globally, working in close partnership with Sales, Product, and Customer Success.

Working Location

This is a remote role based on the East Coast of the United States, with an expectation of regular travel to meet your global team, key customers, and Sapio leadership.

Essential Responsibilities

• Lead, manage, and develop a global team of Strategic Account Managers across the US, Europe and International markets.
• Define and implement a scalable strategic account management framework.
• Drive net revenue retention and growth to meet or exceed Sapio’s annual targets.
• Develop and deploy a regular cadence of KPIs to underpin predictable growth performance.
• Assume personal responsibility for top line performance and invest in critical accounts.
• Build and maintain executive-level relationships with key customers.
• Partner with the CCO and broader organizational leadership to set targets and report on the health of the strategic account portfolio.
• Collaborate closely with Sales, Customer Success, Product, and Marketing.
• Recruit, onboard, and retain top account management talent.
• Drive operational excellence through effective use of CRM tools and consistent reporting standards.
• Represent Sapio at industry events, customer meetings, and executive briefings.

Required Skills & Experience

• Significant experience in strategic account management, customer success, or enterprise sales within a B2B SaaS environment.
• Demonstrated mastery of complex enterprise software sales.
• Experience leading and scaling a team of account managers or customer success professionals.
• Capable of creating playbooks and leading from the front on sales execution.
• Proven track record of delivering targets and driving net revenue retention.
• Experience working with or selling to customers in life sciences, biopharma, diagnostics, or adjacent sectors is strongly preferred.
• Familiarity with LIMS, ELN, or broader lab informatics solutions is advantageous.

Required Skills & Abilities

• Exceptional leadership and people management skills.
• Strong executive presence with the ability to engage credibly with C-suite stakeholders.
• Commercial acumen with a deep understanding of account planning and expansion strategies.
• Data-driven approach to managing team performance.
• Excellent communication and interpersonal skills.
• Collaborative by nature, with a strong ability to work cross-functionally.
• Comfortable operating in a fast-paced, evolving scale-up environment.
• Willingness to travel regularly across the US and to Europe.

What We Offer

• A competitive salary and benefits package.
• Flexibility to work remotely, with opportunities to travel.
• A comprehensive onboarding and training programme.
• Ongoing opportunities for professional growth and development.
• A collaborative, inclusive and supportive work environment.