[Hiring] VP, ISO Sales @KORT Payments

Role Description

We are seeking an experienced ISO Partnerships Leader to prospect, develop and grow relationships with mainstream Independent Sales Organizations (ISOs). This role is focused on building a high-quality, scalable ISO channel with a strong emphasis on low-risk, card-not-present (CNP) merchant portfolios. In addition to working closely with the Executive team, the role will collaborate closely with Operations, Risk, and Finance to ensure programs are compliant, profitable, and operationally sound.

• Source/Recruit, onboard, and manage relationships with established, mainstream ISOs
• Develop and execute an ISO strategy centered on low-risk CNP verticals (e.g., SaaS, digital services, utilities, e-tail, business to business, insurance, professional and financial services)
• Design and maintain ISO programs including pricing, residual structures, SLAs, and onboarding standards
• Partner with Risk to define underwriting standards, risk appetite, monitoring, and remediation processes
• Work closely with Operations to ensure efficient onboarding, merchant support, and lifecycle management
• Execute strategic budget planning and management aligned with financial targets
• Collaborate with Finance to validate unit economics, margins, forecasting, and partner compensation models
• Ensure ISO partners adhere to internal policies, card network rules, and regulatory requirements
• Monitor volume, approval rates, fraud and chargebacks, attrition, and overall portfolio profitability
• Assume overall responsibility for building and scaling a team in alignment with business growth

Qualifications

• 10+ years of experience in payments, with direct responsibility for mainstream ISO partnerships
• Strong understanding of card-not-present processing, fraud risk, chargebacks, and underwriting
• Proven experience working cross-functionally with Risk, Operations, and Finance teams
• Solid commercial acumen with the ability to evaluate and optimize program economics
• Experience scaling ISO programs at a processor, acquirer, or payment service provider
• Familiarity with low-risk digital and recurring-revenue business models
• Data-driven mindset with comfort using performance metrics to guide decisions
• Excellent communication and stakeholder management skills
• Proven leadership skills

Benefits

• Comprehensive Benefits Package: We've got you covered with health, dental, and vision plans.
• Flexible and Inclusive Work Environment: We understand the importance of work-life balance and provide the flexibility you need to thrive.
• Fun Events: From team-building activities to company-wide celebrations, we love to have fun and recognize our hard work.
• Professional Growth: We support your career development with ongoing learning opportunities and the chance to take on new challenges.
• Work Hard, Play Hard: Enjoy a dynamic environment where your contributions are valued and your potential is unleashed.