[Hiring] Virtual Remote Engagement Pharmaceutical Program Manager @Amplity Health

Role Description

We have a current opportunity for a Virtual Remote Engagement Pharmaceutical Program Manager. This person will lead a new team of Virtual Pharmaceutical Sales Representatives and Remote Reimbursement Managers. Use your leadership ability to guide this team to success.

Position Summary:

• The Virtual Remote Engagement Program Manager is responsible for a team of pharmaceutical Virtual Sales Representatives and Reimbursement Managers to achieve goals, deliver results and ensure client satisfaction.
• This role is responsible for working with Amplity leadership and the client to execute program deliverables successfully.

Essential Duties/Responsibilities:

• Translate program requirements, based on the executed Statement of Work, into strategic initiatives for successful execution of contractual deliverables.
• Ensure effective communications with Client.
• Monitor contract deliverables in support of the team to ensure achievement of contract KPIs and requirements.
• Manage remote/virtual team in all areas of their employment:
• Communicate team objectives that promote teamwork and create a strong sense of shared goals among team members.
• Conduct cube rides and deliver timely and constructive feedback on quality and content of their calls as per expectations set by the client.
• Monitor team productivity, workload and outputs ensuring compliance with policies and processes and addressing issues as they arise.
• Create a team-oriented, productive, and positive work environment by developing and mentoring team members through individual and team meetings.
• Monitor employee compliance with all company policies and procedures and engage/work with Amplity Compliance to resolve issues and follow up with disciplinary action when needed.
• Manage employee relations on the team, engaging Amplity Human Resources when appropriate.
• Provide coaching and support for assigned team by observing product discussions, selling skills and providing feedback in collaboration with the Program Director.
• Support the team by managing metric and sales reporting on a regular basis.
• Responsible for the hiring and selection process for backfills and new positions.
• Provide new product, sales, compliance and Amplity training for new employees.
• Assist team with utilization of all technology requirements: CRM use, activity reports, sales reports and others as needed.
• Ensure compliance with state/federal employment laws, corporate HR policies and personnel policies, procedures, and guidelines.
• Other duties as assigned.

Qualifications

• BA/BS degree from an accredited institution required.
• Minimum 2 years of pharmaceutical management experience with proven record of success.
• Minimum of 2 years inside sales experience desired.
• Experience in pharmaceutical industry.
• Willingness to work in all US time zones.
• Residence in either the Eastern or Central time zone preferred.
• Rare disease experience a plus.
• Experience using digital technology including Teams, Microsoft Office Word, Excel, PowerPoint, CRMs successfully.

Requirements

• Problem-solving skills.
• Excellent written, verbal, interpersonal and listening skills.
• Strong attention to detail and organizational skills.
• Excellent time management skills and ability to effectively set priorities in a fast-paced, matrixed environment.
• Successfully interact with other team members internally and externally at all organizational levels effectively.

Benefits

• Competitive base salary of approximately $150K - $155K.
• Comprehensive benefit package that includes medical, dental, vision, company funded long-term, short-term disability, life insurance, generous PTO, 401K and more.

Company Description

Amplity powers biopharma innovation through expert-led teams that deliver. Our people-driven, tech-enabled DNA fuels everything we do. We help our clients launch products and operate smoothly with precision — across all business shapes, sizes and specialties.

We are on a mission to improve patient outcomes through executional excellence — enabling our partners in pharma to thrive in turn. At Amplity, we are allies in excellence.