[Hiring] Virtual Key Account Manager @Republic M

Role Description

As a Virtual Key Account Manager, you’ll engage remotely with doctors and other healthcare professionals, delivering high-quality, compliant and impactful sales conversations aligned to client brand strategy. This is much more than simply making calls. You’ll use your pharmaceutical sales experience, commercial judgement and understanding of the NHS to build credibility, navigate access challenges and create meaningful conversations with healthcare professionals.

• Delivering engaging, high-quality remote sales interactions with doctors and other HCPs
• Building credible professional relationships through virtual channels
• Communicating brand messages clearly, confidently and compliantly
• Using strong questioning and listening skills to understand customer needs
• Navigating gatekeepers and gaining access to target HCPs
• Applying account management principles and your understanding of the NHS environment
• Delivering excellent in-call performance and adapting your approach to different customer needs
• Working in line with brand strategy, the ABPI Code of Practice and relevant reporting requirements
• Maintaining accurate, timely and high-quality documentation of customer interactions
• Collaborating with colleagues and client teams to deliver programme objectives

Qualifications

• Current or previous ABPI qualification
• Proven pharmaceutical sales experience
• Strong understanding of the NHS and UK healthcare environment
• Demonstrable experience of engaging doctors and healthcare professionals
• Strong access skills, including confidence navigating gatekeepers
• Excellent in-call selling, questioning, listening and influencing skills
• A degree-level qualification, ideally in a science-related discipline
• Ability to work effectively and independently in a fully remote environment

Requirements

• Resilient — you stay positive and focused when access is challenging.
• Proactive — you take ownership and create momentum.
• Engaging — you build rapport naturally and communicate with credibility.
• Commercially minded — you understand that great conversations should lead to meaningful outcomes.
• Adaptable — you’re comfortable working across different brands, therapy areas and customer types.
• Collaborative — you enjoy being part of a supportive team, even when working remotely.
• Curious — you’re open to feedback, learning and continuous development.

Benefits

• Fully remote working anywhere in the UK
• Full-time and part-time opportunities
• The opportunity to work across varied pharmaceutical programmes and therapy areas
• A collaborative and supportive remote team culture
• Ongoing learning and development
• The chance to use your pharmaceutical sales expertise in a modern virtual environment
• A role where your communication skills, resilience and commercial impact really matter