[Hiring] Virtual Insurance Sales Agent @Lisa Russel

Role Description

Are you a people-focused professional who enjoys helping others, answering questions, solving problems, and building meaningful relationships? AO is expanding our nationwide virtual team and seeking motivated, service-oriented professionals to join us as Remote Member Success Advisors. In this role, you'll connect virtually with individuals and families who have requested information regarding available benefits, help them understand their options, guide them through enrollment, and provide ongoing member support.

• Conduct scheduled virtual appointments through Zoom and phone
• Connect with individuals and families seeking information regarding available benefits
• Listen to each member's needs, priorities, and questions
• Answer benefit and coverage questions clearly and professionally
• Provide personalized service throughout the member experience
• Assist with applicable policy reviews and service requests
• Maintain consistent follow-up communication
• Address questions and concerns professionally and efficiently
• Maintain accurate digital records and documentation

Qualifications

• Excellent verbal and written communication
• Strong customer-service and relationship-building skills
• Active listening and problem-solving abilities
• Genuine interest in helping individuals and families
• Positive and professional demeanor
• Integrity and personal accountability
• Strong organization and time management
• Dependable follow-through
• Attention to detail
• Self-motivation and strong work ethic
• Comfort working independently from home
• Ability to collaborate within a virtual team
• Basic computer proficiency
• Confidence communicating through Zoom and phone
• Coachability and openness to feedback
• Desire for continuous personal and professional growth

Requirements

• Be at least 18 years of age
• Be legally authorized to work in the United States
• Be physically located within the United States
• Have access to a reliable computer or laptop
• Maintain reliable high-speed internet
• Have webcam and microphone capability
• Maintain a quiet, professional home workspace
• Be comfortable communicating with members through Zoom and phone
• Be willing to complete required training and professional development
• Be willing and able to obtain the appropriate state Life & Health Insurance License

Benefits

• Commission-based independent contractor opportunity
• Weekly commission payments
• Performance-based bonuses
• Renewal and residual income opportunities
• Leadership incentives
• Recognition programs
• Additional performance rewards
• Comprehensive training and mentorship
• Medical reimbursement program
• Company-supported life insurance
• Accidental Death Benefit coverage
• Leadership development programs
• Professional coaching and mentorship
• Modern virtual technology and business resources