[Hiring] Vice President, Sales Operations @AbsenceSoft

Role Description

The Vice President, Sales Operations is responsible for leading the strategy, systems, and processes that power AbsenceSoft's go-to-market engine. This is an executive role with enterprise-wide reach, owning forecasting, territory and compensation design, sales technology, and the analytics leadership relies on to make confident decisions. This role operates with a high degree of autonomy, partnering directly with the Chief Revenue Officer and other executive leaders to translate company strategy into a scalable, efficient sales organization. The ideal candidate is equally skilled at strategic thinking and hands-on execution, with experience running sales operations at scale in a B2B SaaS environment and a track record of turning ambiguity into repeatable process. This role directly influences revenue predictability, sales productivity, and the effectiveness of AbsenceSoft's sales organization.

What You'll Do

• Strategy & Planning
  • Own the annual sales planning process, including territory design, quota setting, and capacity modeling in partnership with the CRO and Finance.
  • Build and continuously refine the sales forecasting methodology, delivering accurate, defensible forecasts to executive leadership and the board.
  • Design and administer sales compensation plans that align incentives with company revenue goals.
• Systems & Process
  • Own the sales technology stack (CRM, CPQ, forecasting, and enablement tools), setting the roadmap for what the team needs to scale efficiently.
  • Streamline the deal lifecycle from opportunity creation through contract execution, removing friction and reducing time-to-close.
  • Establish and govern sales processes, playbooks, and deal desk policies that scale as the organization grows.
• Analytics & Insight
  • Build the dashboards and reporting cadence that give executive leadership real-time visibility into pipeline health, conversion rates, and sales representative productivity.
  • Identify trends and root causes behind performance gaps, and translate data into recommendations that change how the business operates.
• Leadership & Cross-Functional Partnership
  • Build, lead, and develop a high-performing sales operations team, setting the vision for how the function supports the broader sales organization.
  • Partner with Finance, Marketing, Customer Success, and Product leadership to align go-to-market strategy with company-wide priorities.
  • Serve as a strategic advisor to the CRO and executive team, shaping decisions on headcount planning, market segmentation, and go-to-market investment.
  • Champion sales enablement and onboarding programs that shorten ramp time and improve sales representative productivity.
  • Participate in a highly compliant environment while assisting to maintain company controls and security within your job role.
  • Assist in maintaining applicable organizational security and compliance controls within your department, role, and subordinates' roles.
  • Cultivate a high-performance culture within the sales operations team by setting clear standards for rigor and follow-through, recognizing strong execution, and creating space for the team to take ownership.
  • Other duties as assigned.

Qualifications

• Bachelor's degree in Business, Finance, or a related field; MBA preferred.
• 15+ years of progressive experience in sales operations, revenue operations, or a related function within a B2B SaaS company, including several years in a senior leadership role.
• Experience operating at the executive level, including presenting to senior leadership and Board members and influencing company-wide strategy.
• Proven track record of designing and running sales forecasting, territory planning, and compensation processes for a growing sales organization.
• Deep hands-on expertise with CRM platforms (Salesforce or similar) and the broader sales technology ecosystem (Gong, Outreach, CPQ, IronClad, etc.).
• Strong analytical and financial acumen, with the ability to translate complex data into clear narratives for executive and board audiences.
• Demonstrated ability to build and lead teams, and to influence peers and executives without direct authority.

Preferred Skills

• Experience in HR technology, HCM, payroll, or absence and leave management software.
• Experience scaling a sales organization through a high-growth stage, including system and process re-platforming.
• Familiarity with sales performance and compensation tools such as CPQ platforms.
• Certified Sales Operations Professional (CSOP) or equivalent certification.

Key Skills & Behaviors

• Strategic operator who translates company objectives into scalable sales processes and systems.
• Trusted executive partner who influences decisions at the CRO and board level with data-driven insights.
• Skilled people leader who builds and develops high-performing operations teams.
• Analytical and detail-oriented with ability to translate complex data into clear executive narratives.
• Strong cross-functional collaborator who aligns Sales, Finance, Marketing, and Customer Success around shared revenue goals.
• Comfortable operating with high autonomy in a fast-paced, high-growth SaaS environment.
• Results-oriented with a builder mindset, equally skilled at designing strategy and executing hands-on when needed.

Benefits

• Impact that matters: You’ll do work that shapes the future of the modern workplace.
• Flexibility and trust: We’re remote-first and results driven. You’ll have the freedom and flexibility to do your best work, wherever you do it best.
• Growth and development: We believe the best work happens when people are growing. You’ll have access to learning resources, leadership programs, and real opportunities to take on new challenges and expand your impact.
• Competitive rewards: We offer comprehensive benefits, a performance-based bonus program, and equity opportunities – because when we grow, you should too.
• Time for life: Recharge and reconnect with flexible time off, paid holidays, and flexible leave programs designed to support every season of life.
• Belonging and balance: We’re building an inclusive culture where every voice is valued, collaboration is celebrated, and success is shared.