[Hiring] Vendor Consultant @Amazon

Role Description

As a Vendor Consultant and part of Selling Partner Engagement and Growth (SPEG), you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Vendors.

The SPEG team is looking for a bright, customer-centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon.com.

You will utilize a wide range of skills and work across major functional areas such as:

• Site merchandising
• Buying
• Catalog management
• Inventory management
• Finance
• Operations
• Online marketing

In this role, you will be focused on the strategic and operational aspects of managing customer relationships with our vendors. You will conceive, create, and analyze a wide range of marketing and site merchandising efforts, including:

• Marketing campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon
• Strategic and operational aspects of their business with Amazon
• Root cause analysis of issues and opportunities affecting the vendor’s business
• Proactively identifying areas for growing Vendor’s business by developing strategies

Responsibilities Include

• Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers
• Partnering with the Retail Category Team and managing the vendor relationship by championing the vendor’s needs at Amazon
• Building communication channels at all levels, setting proper expectations, providing clear status communications, and managing towards a growth plan for the vendors
• Building and executing on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon
• Working with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience
• Conducting deep dive analysis on the handled issues for the vendors and publishing recommendations and action plans based on data to improve vendor experience
• Providing thought leadership around planning, roadmaps, and execution
• Establishing long-term partnerships with key vendor partners for the group of vendors handled
• Supporting the launches of new programs, categories, and features
• Conducting regular WBR, MBRs with the vendors to highlight business metric performance and build action plans

Qualifications

• Passion for e-commerce with a strong understanding of the industry
• Proficiency in Arabic (C1/C2 certified, preferred)
• 2+ years of experience in Vendor Management, Sales, Account Management, or Business Development (B2B preferred); exposure to retail buying, planning, marketing, or e-commerce is a plus
• Proven analytical skills with the ability to manage business by the numbers
• Excellent written, verbal, and presentation skills with logical, succinct communication
• Active listening, consultative, and solutions-oriented approach
• Ability to operate in a fast-paced, ambiguous environment with full ownership of outcomes
• Strong attention to detail with the ability to manage multiple projects

Preferred Qualifications

• Bachelor's degree, or experience with Lean or Six Sigma analytical techniques
• Associate's degree or above, or Master of Business Administration