[Hiring] UX/CX/AI Sales Lead @NTT DATA Services

Role Description

We are currently seeking a UX/CX/AI Sales Lead - Insurance (US Remote) to join our team in Dallas, Texas (US-TX), United States. This critical role identifies and researches potential clients, engages with prospects, describes our services and closes sales.

• Leverage deep industry knowledge to build relationships, understand customer needs and provide tailored solutions that drive revenue and customer success.
• Engage with prospects and existing clients through consultative selling techniques to uncover pain points and business needs, guiding them to the best possible solutions that align with their objectives.
• Work closely with solution team and practice experts to develop customized solutions that address client-specific challenges.
• Define the client value and relevance of solution for client using industry relevant KPIs.
• Develop and maintain a deep understanding of industry trends, challenges and opportunities to provide insightful guidance and strategic advice on the industry for technology, product and business clients.
• Build and maintain lasting relationships with clients and partners by understanding focus and needs, and anticipating them in advance.
• Actively facilitate and collaborate with the General Managers, Client Partners, Consulting Directors and other leaders to grow revenue and expand existing accounts, particularly in finding new buyers.
• Learn and understand go-to market, key service offerings, sales plays, messages and motions.
• Identify qualifying and closing new accounts/logos and opportunities in the designated industry areas, with the ability to travel as needed.
• Manage total sales performance for the industry area, inclusive of pipeline health.
• Drive/lead coordinated industry marketing efforts in tight partnership with GM, CRO and Marketing.
• Coordinate/co-lead renewal and expansion SOWs as needed.
• New logo lead generation through various motions & activities as defined by the company and/or the individual.
• Ensure CRM is sustained as the single source of truth.
• Participate and/or lead in account planning, and take ownership of establishing, following up, managing and executing on account, pursuit and close plans.
• Participate and contribute to weekly, monthly, quarterly, and annual sales and account planning meetings/calls.
• Build pursuit plan for leads and follow-up to qualify, disqualify, nurture, and ultimately close opportunities.

Qualifications

• 10+ years of experience selling professional, consulting, and/or digital with proven track record of exceeding quota within the Financial Services industry with a focus on Insurance.
• 10+ years of demonstrated experience with a clear understanding of P&C insurance, Life Insurance and Annuities, Commercial Insurance and Insurance brokerages.
• 10+ years' experience selling in digital product design, service design, user experience, research, experience technology and innovation areas.
• 3+ years' experience and a strong understanding of PoV on emerging technologies, GenAI and AI technologies for the respective industry.
• 8+ years of experience in a leadership role, utilizing critical thinking, organizational, planning and follow-up skills, with attention to detail and the ability to multi-task.
• 8+ years of experience engaging with senior executives, partners, and customers with excellent writing and communication skills.

Desired Skills

• Effectively communicate at all levels of the organization; ability to facilitate problem resolution within all levels of an organization and across organizations.
• Experience selling outcome-based work with teams vs. staff augmentation.
• Strong persuasion skills to align client problems with solution offerings.

Benefits

• Starting pay range for this remote role is $128,000-$316,333.