[Hiring] User Community Ambassador @Configura

Role Description

At Configura, User Community Ambassadors actively engage with our user community to coach, train and sell the benefits of Configura software within a designated geographic region. Serving as a trusted advisor and enthusiastic advocate, this critical role serves as a bridge between end users and the organization to ensure the highest level of customer experience is achieved.

Qualifications

• CET Power User - Three or more years of experience with advanced knowledge and passion for the software.
• Industry Expert - Extensive experience and a deep understanding of the Commercial Interiors industry.
• Networking Superstar - Established relationships and network within the local community and organizations such as IIDA, ASID, AIA, etc.
• Extreme Customer Service - Friendly, empathetic, professional, and extremely helpful while engaging with the user community.
• Road Warrior - Willingness to travel within your region each month, as well as occasional travel throughout the United States and internationally.
• Goal Driven - Motivated by exceeding expectations and the incentives that come along with achieving your goals.
• Expert Communicator - Comfortable engaging with people from a variety of backgrounds and customizing messages based on the audience.
• Flexible Team Player - Ability to understand situations and shift priorities to better serve customers, colleagues, and Configura.

Requirements

• Consultive sales activities with office furniture dealerships, software users, A&D firms, and universities within your designated region.
• Proactively identify and engage new sales opportunities through networking and relationship building activities.
• Execute contracts and license renewal activities as well as negotiate sales with new customers.
• Participate in tradeshows and events to build and maintain relationships and act as a champion of Configura’s spirit, culture, and messaging.
• Leverage a variety of software tools including CRM to track sales activities.