[Hiring] Territory Sales Manager @MSD

Role Description

As a Territory Sales Manager - Companion Animal, you will be responsible for maximising sales across the company’s product range within a designated territory. You will develop and execute territory plans, build strong customer relationships and work closely with technical and sales teams to deliver business results.

What You Will Do

• Territory Sales and Planning
  • Achieve sales targets and activity levels for assigned territory and products
  • Develop, implement and regularly review territory plans to support sales achievement
  • Analyse customer data to support territory, customer and pre-call planning
  • Identify and target high-value customers
• Customer Relationship Management
  • Build and maintain effective working relationships with customers and clients, including veterinarians, vet nurses, store managers, field representatives, veterinary technicians and business managers
  • Leverage strong business relationships to deliver commercial results
  • Identify customer needs and clearly communicate how our company’s Animal Health products and services provide solutions
  • Articulate the value of our company’s Animal Health products versus other treatment options
  • Provide corporate sales presentations to consumer groups, customers and wholesalers as required
• Sales Execution and Technical Support
  • Identify and participate in promotional tactics to maximise sales
  • Utilise the technical services team to support delivery of technical messaging and drive sales
  • Provide technical and sales training to wholesalers and customers to ensure accurate messaging reaches the end user
  • Maintain a high level of product knowledge, including competitor products and broader animal health issues
  • Monitor competitor activity and develop action plans to respond within the territory
  • Keep the Regional Sales Manager / Sales Lead informed of competitor activity through regular reporting
• CRM, Reporting and Compliance
  • Record customer interactions in CRM systems, such as MAXX, to inform next-call objectives and support a single view of the customer
  • Ensure product complaint investigations, pricing queries, compliance issues and follow-up requests are completed accurately and within required timelines
  • Ensure all business activity complies with relevant Acts, policies and procedures
  • Share knowledge, communicate effectively across sales and marketing teams, and contribute positively to team meetings and forums

Qualifications

• Tertiary business or science degree preferred
• Demonstrated commercial success in a sales role essential
• Strong relationship-building and influencing skills
• Ability to communicate technical information clearly and effectively
• High flexibility, resilience and problem-solving ability
• Strong written and verbal communication skills, including presentation skills
• Excellent organisational skills and responsiveness to customer needs
• Ability to work collaboratively and inclusively with others
• Self-starter who works well with minimal supervision
• Intermediate Microsoft Office skills, including Word, Excel and PowerPoint, and comfort using technology such as iPads
• Ability to make day-to-day decisions in line with normal business activities
• Strong negotiation skills and an active interest in improving selling skills, including Action Selling and key account management principles

Benefits

• Play a pivotal role by bringing your sales talent to a market leading global Animal Health organisation with trusted brands and innovative products
• Join a close knit, collaborative team of like-minded professionals who celebrate wins and share knowledge
• Purpose driven work improving animal health outcomes for customers and communities
• Receive ongoing development, coaching and support with clear progression pathways and access to industry leading training
• Competitive salary with performance related bonus and recognition programmes
• Maximise sales across a leading companion animal product range
• Build strong customer relationships and deliver technical and commercial solutions