Role Description
The Critical Care Territory Manager (CCTM) is responsible for the sales and support of Getinge Critical Care products to both existing and potential customers. The goals of this position will be to increase Getinge’s market share, develop and encourage strong customer relationships, build brand loyalty, and to provide customer satisfaction. The position will report to the Critical Care Regional Manager.
Job Responsibilities and Essential Duties
-
Sell equipment to all potential and existing customers in the aforementioned territory.
-
Create strategic selling business plans for all customer opportunities.
-
Serve as a key business partner to Getinge clients in the field and develop and maintain strong relationships.
-
Track, report and analyze sales opportunities with the Regional Manager (RM) on a routine basis.
-
Develop relationships with hospital personnel through casual conversation, meetings, and participation in conferences.
-
Identify key purchasing decision makers to facilitate future sales.
-
Determine product and pricing goals, product usage, and types of cases handled by specific customers.
-
Forecast, monitor, close, and provide post-sales support of all territory business.
-
Promote all Getinge product offerings, including all equipment lines, training programs, and service contracts.
-
Respond to customer needs and complaints regarding products and service.
-
Plan, prioritize, monitor, and track all sales cycle events.
-
Lead follow-up, sales planning, and territory management.
-
Manage or complete product demonstration events and assist in installation and post-sales support.
-
Monitor and report customer satisfaction, support, or issues to the Regional Manager.
-
Monitor and update individual forecasted sales data on a weekly basis with focus on accuracy.
-
Responsible for meeting individual order and sales targets as provided by Getinge Management.
-
Work in conjunction with the RM to provide succession planning and participate in training lesser experienced representatives.
-
Ensure compliance with governmental regulations and maintain honesty, integrity, and excellent work ethics.
-
Able to enhance teamwork within the region and maintain a collaborative relationship with all levels of the organization.
-
Implement assigned operations within an established budget.
-
Able to influence others and function effectively in a team selling approach.
-
Excellent interpersonal, organizational, communication, and listening skills.
-
Participate in the development of less experienced staff by setting examples, providing guidance, and offering counsel.
-
Basic to intermediate Microsoft Office skills in Excel, Word, and Outlook and familiarity with Customer Relationship Management (CRM) tools.
Qualifications
-
Bachelor’s Degree or equivalent combination of education and relevant experience.
-
Minimum of 3 years medical device and preferably high dollar capital sales experience.
-
Direct selling experience to physicians, other clinicians, and hospitals/IDNs (Integrated Delivery Network).
Requirements
-
Certification relevant to Ventilation, Anesthesia, Monitoring products, or Respiratory Therapy/Nursing is preferred.
-
Proven sales track record in the relevant product line.
-
Miller Heiman Strategic Selling certification preferred.
-
Must have a valid driver’s license.
Benefits
-
Health, Dental, and Vision insurance benefits
-
401k plan with company match
-
Paid Time Off
-
Wellness initiative & Health Assistance Resources
-
Life Insurance
-
Short and Long Term Disability Benefits
-
Health and Dependent Care Flexible Spending Accounts
-
Commuter Benefits
-
Parental and Caregiver Leave
-
Tuition Reimbursement