[Hiring] Territory Account Specialist @Amplity Health

Role Description

The Territory Account Specialist is responsible for providing solutions to their customers by acting as the key orchestrator of Amplity resources and solutions for a variety of customers, including Health Care Providers, Reimbursement Personnel, Practice Administrators, Key Account, and Integrated Delivery Network partners. The role involves working collaboratively to ensure customer inquiries are solved by the appropriate Subject Matter Expert (SME). The Territory Account Specialist is versed in the following areas:

• Clinical Selling
• Account Selling
• Access Navigation
• Problem Solving
• Team Collaboration
• Omni-Channel Engagement

Key Responsibilities:

• Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the account to understand any obstacles that exist to provide appropriate solutions to ensure customer needs are met.
• Identify shared priorities and leverage knowledge and tactics within the full account to develop a strategic territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive superior results.
• Orchestrate in a collaborative manner with territory colleagues, other field-based and corporate teams to proactively address customer needs and provide appropriate access support.
• Apply expertise and knowledge of the marketplace, applicable competitors, industry, and cross-functional activities/plans to anticipate and optimally manage business opportunities/challenges.
• Analyze territory market data and trends to gain insights into the local business environment, drive pull-through and lead virtual and/or live engagements with customers.
• Lead any required planning meetings with key partners to solve customer problems and work collaboratively across functions to ensure customer needs are met with urgency.
• Understand how to leverage systems and omni-channel/multi-channel options to apply the full suite of capabilities to personalize and engage in a compliant manner with customers in both face-to-face and virtual environments.

Qualifications

• Bachelor’s degree required from an accredited institution, advanced degree a plus.
• Pharmaceutical sales experience required.
• Strong ability to collaborate, work cross-functionally within a matrix environment.
• Business acumen.
• Can communicate clinical product information.
• Proven track-record of consistent high-performance.
• Understands how to successfully navigate large accounts and key customer segments.
• Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership.
• Ability to foster an environment that promotes ethical behavior and compliance with company policies & laws.
• Must reside within territory, or within a reasonable daily commuting distance of no further than 50 miles from territory border.
• Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory.
• Successfully complete all client training.
• Adept with Microsoft Office Suite and virtual meeting platforms.
• Must have a valid driver’s license.

Preferred Qualifications

• Broad experience across therapeutic groups and disease states.
• Account management strategy.
• Biologics.
• Respiratory experience.
• Product launch experience.
• General understanding of patient services, market access, specialty pharmacy, buy and bill, reimbursement pathways.

Benefits

• This is a salaried position offering bonus potential.
• Comprehensive benefit package including dental, medical, vision, 401K, company funded long-term, short-term disability, life insurance, wellness programs, company paid holidays, generous PTO, and more.
• Employees can expect to be paid a salary of approximately $115K - $117K. The salary range displayed may vary based on market data/ranges, an applicant's skills, prior relevant experience, certain degrees, certifications, and other relevant factors.

Credentialing Requirements

As a representative of a pharmaceutical company, you may be required to submit and maintain credentials, such as training, vaccinations, and other job-related documentation to gain access to hospitals or healthcare providers. It is the Company’s expectation that you comply with the requirements outlined by the facilities on your call plans.

Additionally, certain geographic jurisdictions or hospital systems have requirements to apply for and obtain a representative license. At this time, representatives working in the District of Columbia, City of Chicago, State of Nevada, State of Oregon, or those associated with Jackson Memorial Health in Miami-Dade County Florida may be required to obtain specific licenses. This list may be subject to change, including the potential for additions or modifications. In the event of any significant changes, you will be notified accordingly.

Amplity’s EPIIC Values

• Excellence – We set high standards. We are solutions-focused and achieve outstanding results with a professional and positive attitude.
• Passion – We love what we do. Our energy inspires, engages, and motivates others.
• Innovation – Our ideas set us apart. We are curious and bold and challenge traditional ways of working.
• Integrity – We are open, honest, and transparent. We do the right thing with courage and understanding.
• Collaboration – We are better together. We actively seek the participation of others to achieve greater outcomes.