[Hiring] Telesales Team Manager @Global Payments Inc.

Role Description

Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Telesales Team Manager to join our ever-evolving sales team and help shape the future of global commerce.

• Lead, inspire, and mentor a team of telesales agents to achieve high performance and exceed goals
• Monitor key performance indicators, provide feedback, and identify areas for improvement
• Foster a positive and collaborative team environment
• Work closely with Senior Management & Directors to align team objectives with overall business goals
• Coach individuals to improve quality and performance
• Deliver 1-2-1s, and comply with HR policies at line manager level
• Take a customer first approach whilst ensuring optimum profitability of all sales activity

Qualifications

• 12 months minimum experience in a B2B sales leadership role
• Experience in managing a team remotely
• Strong background in managing and developing sales teams
• Results-oriented with a track record of meeting and exceeding sales objectives
• Ability to analyse performance metrics and implement necessary changes
• Strong problem-solving skills and a proactive approach to challenges
• Strong people management skills

Requirements

• Excellent communication, motivation, and interpersonal skills
• Knowledge of using and managing a dialler would be advantageous

Benefits

• Inclusive and global teams that win together every day
• Opportunity to learn from the best minds in the industry
• Dynamic opportunities that go beyond borders