[Hiring] Telemarketing Agent @Huzzle

Role Description

We are looking for a professional, empathetic, and driven Telemarketing Agent to join a specialist corporate triage programme. This team helps company directors navigate complex financial challenges by providing a clear pathway to resolution. In this role, you will be the first point of contact for business leaders, acting as a critical bridge between their initial inquiry and the expert support they need. You won’t be giving advice; instead, you will be qualifying leads and ensuring every director is matched with the right outcome pathway at the right time.

Key Responsibilities

• Handle inbound inquiries from company directors seeking guidance on their financial position.
• Perform outbound calls to warm leads generated through targeted marketing campaigns.
• Conduct structured triage conversations to qualify cases and assess the director's specific needs.
• Accurately document all call activity, case notes, and lead information within the CRM.
• Schedule follow-up appointments and facilitate seamless hand-offs to the specialist teams.
• Proactively identify re-engagement opportunities within existing data sets.
• Collaborate with the programme lead to provide performance updates and process feedback.
• Assist with data management and lead tracking to ensure the pipeline remains organized.

Qualifications

• Proven experience in telemarketing, outbound sales, or a professional customer-facing phone role.
• Exceptional communication skills with the ability to build rapport and trust quickly.
• The ability to follow a structured conversation framework naturally, avoiding a "scripted" feel.
• Strong organizational skills and high attention to detail for precise data entry.
• Proficiency with CRM systems and Microsoft Excel.
• A self-motivated mindset with a focus on hitting targets and achieving quality outcomes.

Nice-to-Haves

• Prior experience within financial services, debt solutions, or business support sectors.
• Experience working in a performance-led or lead-generation environment.
• Knowledge of corporate insolvency or business recovery terminology.

Benefits

• 💻 Fully Remote: Work from anywhere with international teams.
• 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services.
• 🤝 Peer Community: Connect with high-performing sales professionals in our network.
• 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement.
• 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals.