[Hiring] Technical Sales Specialist @Boeva Consulting

Role Description

As a Technical Sales Specialist, you will be the voice of the brand, providing expert guidance and support to users while identifying opportunities to boost customer satisfaction and sales. This is not just a job; it's a chance to be a part of a growing, people-first team that drives value every single day.

Key Responsibilities

• Engage with Customers: Handle inbound requests via phone, email, and chat, logging cases accurately in CRM systems.
• Drive Customer Satisfaction: Keep users updated on order status and resolutions because happy customers make all the difference.
• Post-Sales Support: Manage queries related to deliveries, refunds, and warranties with professionalism and care.
• Inbound Sales Support: Help customers make informed purchasing decisions by highlighting products and services and boost revenue along the way.
• Achieve Sales Targets: Meet and exceed quarterly goals while maintaining a best-in-class customer experience.
• CRM & Order Management: Accurately capture and manage customer data, ensuring compliance with client policies and standards.

Qualifications

• Native Italian speaker, with solid B2 level English
• Excellent communicator with strong interpersonal skills
• Team player with a proactive, solution-oriented mindset
• Tech-savvy and quick to learn new tools
• Previous experience in Customer Service is preferred
• Background in Sales is a strong plus
• Flexible and available to work rotational shifts (Monday to Saturday, 08:00-19:00)

Benefits

• Base Salary: 1,024 EUR x 14 (gross annually)
• Performance Bonus: Up to 225 EUR/month (gross)
• Meal Allowance: 7.23 EUR per working day (meal card)
• Transport Allowance: 20 EUR/month
• Totaling 16,484.72 EUR per annum gross, plus 2,700 EUR annum gross in bonus
• Health Insurance: From day one (free after 6 months!)
• Contract: Initial 6 months with high potential for renewal
• Schedule: Rotational shifts (Monday-Saturday)
• Days Off: Sunday + 1 rotating day per week
• Relocation package:
  • Reimbursement of Airfare on the 6th month of Contract up to 400€ in Economy class
  • Apartment Room with rent of 280€ for 12 months (discounted directly from the payslip)

Work Location

Live your best life in Lisbon, enjoy a vibrant culture, affordable cost of living, and a welcoming international community while building your career in the tech world.

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