Role Description
The Technical Sales Analyst will join our team to provide users with outstanding technical support and training for our products, including StarSteer. The ideal candidate should have a passion to provide technical demos and trainings for our clients. We are looking for a client-focused individual who works well in a fast-paced environment, and who has a technical background in the geosciences.
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Technical Presentations:
Deliver engaging presentations to showcase the capabilities and features of our software to clients and stakeholders.
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Product Enhancement:
Work with cross-functional teams to gather user feedback and identify areas for software improvement, contributing valuable insights for regular updates and feature enhancements.
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Customer Support:
Provide technical assistance to clients, addressing inquiries, resolving issues, and offering guidance on Geoscience software utilization.
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Provide detailed feedback to developers on what and how our products should be improved.
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Deep understanding of clients' needs and creating easy solutions for them to help achieve their goals.
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Conference participation:
Prepare marketing materials and showcase our software in an engaging way to both new and existing clients.
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Workflow Optimization:
Collaborate with the product development team to streamline geological workflows, ensuring efficient data analysis, visualization, and interpretation.
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Quality Assurance:
Conduct rigorous testing and validation of our software to ensure accuracy, reliability, and user-friendliness.
Qualifications
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4-year degree in Geology, Earth Sciences, or Engineering.
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Intermediate to Advanced ability with StarSteer geosteering software.
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Strong knowledge of drilling operations and geology-focused workflows.
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Geologic knowledge of a variety of North American plays and play types.
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Strong communication skills, both written and spoken; experience creating and delivering presentations.
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Working knowledge of Microsoft Office products and Google Docs.
Requirements
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Working knowledge of Python.
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Experience with geoscience software (Petrel, Kingdom, GeoGraphix, etc).
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Computer science and/or IT troubleshooting experience.
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Customer service experience.
Benefits
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Competitive salary.
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Comprehensive benefits package.
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Opportunities for professional growth and development.