[Hiring] Technical Business Consultant @QAD, Inc.

Role Description

We are looking for a senior Global Trade Compliance Technical Business Consultant (TBC) who will serve as the domain and solutions expert embedded alongside our Global Trade Compliance Sales Executive. This is a North American pre-sales role — not a post-sale implementation role — requiring someone who can translate complex compliance requirements into compelling product demonstrations, proof-of-concept exercises, and executive-level presentations that win business.

• Own the technical dimension of every sales cycle — from discovery and requirements mapping through customized demos, RFP/RFI responses, and technical objection handling.
• Understand FTZ grantees, operators, and users.
• Speak CBP fluently and understand what keeps an Importer of Record up at night.
• Show live, on screen, how our solutions solve compliance problems.
• Understand how AI is redefining classification, screening, and document processing.

Qualifications

• 6–8+ years of hands-on experience in global trade compliance — either as a practitioner or in a technical pre-sales/solutions consulting role for a GTC software vendor.
• Deep technical proficiency with at least one major GTC platform — such as Thomson Reuters ONESOURCE, Descartes, E2open/Amber Road, SAP GTS, Oracle GTM, QAD GTC, MIC, or CargoWise.
• Comprehensive domain fluency across:
  • Foreign Trade Zones (FTZ)
  • Customs & Border Protection (CBP) compliance
  • Importer of Record (IOR) obligations
  • HTS/HS product classification
  • Denied party and sanctioned entity screening (OFAC, BIS, ITAR)
  • Free Trade Agreement (FTA) qualification and rules of origin
  • Duty drawback
  • Export controls (EAR/ITAR)
• North America territory coverage with knowledge of vertical market dynamics in manufacturing, aerospace & defense, automotive, life sciences, retail/e-commerce, and high-tech.
• Executive presence and polished communication skills.
• Solid foundation in AI and how it applies to trade compliance.
• Collaborative operating style: works in lockstep with the Sales Executive.
• Comfortable building and delivering custom demo environments tailored to specific prospects.

Requirements

• Deep global trade compliance domain expertise: FTZ, CBP, IOR, HTS/HS classification, denied party screening, CTPAT, FTA qualification, duty drawback, export controls.
• Technical platform fluency: able to configure, demonstrate, and troubleshoot at least one enterprise GTC solution with confidence.
• Requirements mapping and solution design: translates complex compliance workflows into structured product demonstrations and solution architectures.
• Executive presence and polished presentation delivery.
• AI fluency and the ability to articulate AI value to risk-averse compliance buyers.
• Collaborative sales partnership: operates as a true co-pilot to the Sales Executive.
• Curiosity and continuous learning: stays current on CBP regulatory changes and evolving GTC software capabilities.
• Strong written communication: builds compelling technical proposals, RFP responses, and proof-of-concept documentation.
• Experienced with modern sales tech: Gong, Outreach, Vidyard, and AI tools.
• Bias to preparation: over-prepares for every prospect interaction.

Benefits

• Competitive salary range: USD 100,000 - USD 140,000 yearly.
• Full-time position.
• Remote work opportunity.