Role Description
Are you a results-driven sales leader who thrives on developing high-performing teams and building lasting customer relationships? Join our Sales organization as Team Manager, Mid-Market Sales, where you’ll lead and scale a team responsible for growing mid-market customers into long-term, enterprise-grade partnerships.
In this role, you’ll combine strategic leadership with hands-on execution—coaching your team to drive ARR growth, deepen customer value, and deliver exceptional commercial outcomes.
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Lead, coach, and develop a team of Mid-Market Account Managers
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Support Account Managers to consistently exceed revenue targets
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Own team-level ARR performance, including new business, expansion, and retention across the portfolio
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Establish clear goals, KPIs, and performance standards, monitor results and drive accountability
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Provide hands-on deal support for complex opportunities, including executive alignment, negotiation, and closing strategy
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Build a high-performance culture focused on value-based selling, customer impact, and continuous improvement
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Guide the team in identifying upsell and cross-sell opportunities, expanding customers into full platform adoption
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Ensure proactive account management to anticipate customer needs, mitigate risk, and reduce churn
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Coach the team on discovery, solution scoping, and delivering compelling customer engagements (demos, workshops, QBRs)
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Drive adoption of structured sales methodologies (e.g., MEDDPICC, Sandler) and best practices
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Partner cross-functionally with Marketing, Product, Finance, Legal, and Sales Engineering to support team success
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Leverage partner ecosystems to expand reach and accelerate pipeline generation
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Represent the organization at key customer meetings, industry events, and partner engagements
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Maintain deep knowledge of the product portfolio, competitive landscape, and market trends
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Oversee pipeline health, forecasting accuracy, and CRM discipline across the team
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Analyze account and team performance, using data to refine strategy and improve outcomes
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Recruit, onboard, and retain top sales talent
Qualifications
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3+ years of experience in B2B SaaS or technology sales, including team leadership experience is preferred
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Proven success in managing and scaling high-performing sales or account management teams
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Strong background in consultative, solution-based selling and complex deal cycles
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Consistent track record of exceeding team and individual revenue targets
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Excellent leadership, coaching, and stakeholder management skills
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Strong business acumen with the ability to translate customer needs into strategic solutions
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Data-driven mindset with disciplined approach to pipeline management and forecasting
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High ownership, accountability, and ability to operate in a fast-paced environment
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Strong communication, presentation, and negotiation skills
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Experience with SaaS sales cycles and mid-market/enterprise dynamics
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Familiarity with MEDDPICC, Sandler, or similar sales frameworks
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Fluency in English; additional languages are a plus
Requirements
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TRAVEL REQUIREMENT: Up to 50% domestic travel required
Benefits
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Work location is Remote - USA
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Competitive compensation including stock-based options
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Flexible PTO and paid holidays
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401(k) with employer matching
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Comprehensive Health insurance package including 100% employer-paid medical coverage
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Up to 12 weeks of Parental Leave
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Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
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Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings
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Open door policy and business casual dress code