Role Description
The Club Team Leader is responsible for developing, implementing, and leading the annual Club Channel business plan across Edgewell's portfolio. This role leads the Club Commercial Team and is accountable for delivering best-in-class customer execution while driving profitable growth through strategic partnerships with Club Accounts.
The Club Channel Team Leader provides leadership to Customer Business Managers, Sales Analysts, and cross-functional partners while serving as the primary executive contact for the customer. This customer-facing leadership role is responsible for developing and executing strategies that deliver sales growth, innovation, market share, profitability, omnichannel expansion, and supply chain excellence.
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Develop Annual Customer Business Plan
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Lead Customer Strategy
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Lead the Club Team
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Drive Business Performance
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Lead Cross-Functional Execution
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Forecast and Financial Management
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Executive Relationship Management
Qualifications
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Demonstrated leadership experience managing large, complex customer businesses, preferably Samβs, BJβs, Costco or other major national retailers.
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Extensive knowledge of various club merchandising organization, omnichannel ecosystem, digital commerce, and customer planning processes.
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Deep understanding of shopper behavior, syndicated data, retail analytics, AI-enabled insights, and category management.
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Proven ability to build long-term strategic customer partnerships that drive profitable growth.
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Strong commercial acumen across sales strategy, finance, demand planning, supply chain, revenue growth management, and marketing.
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Experience leading cross-functional teams and influencing senior leaders without direct authority.
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Strong analytical and strategic thinking capabilities with the ability to convert insights into action.
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Excellent negotiation, communication, presentation, and executive relationship management skills.
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Demonstrated ability to lead organizational change and develop high-performing teams.
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Highly organized, self-motivated, and able to prioritize effectively in a fast-paced environment.
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Passion for innovation, digital transformation, AI-enabled selling, and continuous improvement.
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Models collaborative leadership, accountability, integrity, and a growth mindset.
Requirements
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Develop and execute the annual Club Channel Joint Business Plan aligned to Edgewell's strategic priorities and customer growth agenda.
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Build customer plans that deliver revenue, market share, profitability, innovation, digital growth, and execution objectives while maximizing return on investment.
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Serve as the strategic leader for the Club business by identifying growth opportunities across stores, .com, Marketplace, and omnichannel initiatives.
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Lead and develop the Club Commercial organization, including Customer Business Managers, and cross-functional partners.
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Deliver annual objectives for sales, profit, market share, innovation, distribution, and customer scorecard metrics.
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Identify risks and opportunities proactively and develop action plans to exceed business objectives.
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Partner closely with Marketing, Supply Chain, Finance, Category Leadership, Revenue Growth Management, Shopper Insights, Digital Commerce, and Operations to ensure flawless execution of customer plans.
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Own customer forecasting and business planning in partnership with Demand Planning and Finance.
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Develop strong executive-level relationships throughout Club Customers across Merchandising, Ecommerce, Replenishment, Supply Chain, and Merchant leadership.
Benefits
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Competitive employee benefits, including medical, dental & vision coverage.
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401(k) plan.
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Life, accident, and disability insurance.
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Wellness programs.
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Bonus and long-term incentive opportunities for eligible roles.