[Hiring] Strategic Sales Support Advisor @The Cigna Group

Role Description

The Strategic Sales Support Advisor serves as a dedicated sales execution partner for the organization's highest-priority strategic national accounts opportunities. This role bridges the gap between opportunity management, proposal development, contracting, implementation planning, and seller strategy, ensuring continuity throughout the sales lifecycle.

The advisor works directly alongside Sales Directors to accelerate opportunity progression, remove barriers to execution, and improve win probability for strategic pursuits. This is not a traditional sales support role. It functions as a strategic advisor responsible for coordinating complex pursuits, developing customized solution content, facilitating contracting activities, and ensuring seamless handoff through implementation readiness.

Responsibilities

• Strategic Pursuit Leadership
  • Serve as the primary support partner for assigned sellers.
  • Support strategic opportunities from RFP through contracting and implementation intake.
  • May support SD through complex solutioning efforts.
  • Coordinate cross-functional resources to advance complex sales pursuits.
  • Identify and proactively mitigate risks that may impact progression of strategic opportunities.
  • Facilitate issue escalation and resolution for high-value opportunities.
• Proposal & Content Strategy
  • Ensure Pitch Team has all details needed for executive-level presentations and pursuit materials.
  • Partner with Marketing and Content teams to tailor messaging for target accounts for DSR and direct outreach.
  • Support solution positioning and value proposition development.
  • Capture and institutionalize reusable assets for future pursuits.
• Contracting & Deal Execution
  • Partner with Bid & Contract Execution teams during contract negotiations.
  • Coordinate contract deliverables and stakeholder engagement.
  • Assist with exception management, signature control, and contracting barriers.
  • Ensure proposal-to-contract continuity throughout the sales process.
  • Support implementation intake and transition activities.
• Opportunity & Project Management
  • Coordinate SME engagement and follow-up.
  • Engage Pitch Team to lead finalist preparation activities.
  • Facilitate recurring seller strategy meetings.
  • Ensure accountability across internal stakeholders for key deliverables.
• Process Improvement & Innovation
  • Identify opportunities for process automation and efficiency.
  • Support AI-enabled content development initiatives.
  • Improve knowledge management and asset reuse.
  • Recommend scalable solutions based on recurring seller needs.

Qualifications

• 5+ years supporting strategic sales, consulting, proposal management, contracting, account management, project management, or business development.
• Demonstrated experience managing complex, multi-stakeholder initiatives.
• Strong executive communication and presentation skills.
• Experience coordinating cross-functional teams.
• Ability to influence without direct authority.
• Healthcare, PBM, managed care, consulting, or benefits industry experience.
• Experience managing RFP and contracting processes.
• Salesforce proficiency.
• PMP, Lean, Six Sigma, or project management certification.

Requirements

• Reduction in seller administrative workload.
• Increased seller capacity for client engagement and pipeline development.
• Improvement in strategic account coverage.
• Increased progression of strategic opportunities.
• Improved win rates on designated strategic pursuits.
• Faster movement from finalist stage to contract execution.
• Reduced contracting delays.
• Improved SLA adherence for strategic opportunities.
• Increased reuse of customized content and proposal assets.

Benefits

• Comprehensive range of health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
• 401(k) plan.
• Company paid life insurance.
• Tuition reimbursement.
• A minimum of 18 days of paid time off per year.
• Paid holidays and leaves of absence.