[Hiring] Strategic Client Account Executive @CircleCI

Role Description

Are you an accomplished relationship builder with a proven ability to drive strategic growth for major clients at the enterprise level? As a Strategic Client Account Executive, you will be responsible for managing and expanding relationships with our most valuable and complex accounts across APAC. Leveraging your deep industry expertise and executive presence, you will serve as a trusted advisor to C-level stakeholders, ensuring our clients achieve maximum value from our services while identifying and executing on high-impact growth opportunities.

The JAPAC Account Management team is committed to delivering exceptional value and satisfaction to our clients. As a senior member, you will play a leadership role in shaping account strategies, mentoring junior team members, and driving cross-functional collaboration with customer success, field engineering, marketing, and product development. You will help set the standard for strategic relationship management, leveraging data-driven insights and industry best practices to inform our approach. Your ability to influence decision-making and proactively engage with executive-level clients will be critical to our continued success.

What You'll Do

• Handle existing customers and develop new business across the entire APAC region, excluding Japan.
• Lead the development and execution of comprehensive, multi-year strategic account plans for top-tier clients, aligning our solutions with their evolving business objectives.
• Build, nurture, and expand executive-level relationships, acting as a senior trusted advisor and thought partner to client leadership teams.
• Identify, pursue, and close complex upsell opportunities, driving significant revenue growth across the JAPAC region.
• Serve as the senior client advocate within the organization, influencing internal stakeholders and mobilizing cross-functional teams to deliver tailored solutions and exceptional client experiences.
• Provide strategic guidance to product and marketing teams based on sophisticated client feedback and market intelligence, shaping our offerings to meet emerging client needs.
• Monitor industry trends, competitive landscape, and regulatory changes, proactively advising clients on risks and opportunities relevant to their business.
• Represent the company in joint proposals and strategic initiatives with CircleCI partners and other key collaborators.
• Build, prioritize and forecast your pipeline using platforms, including Hubspot, Outreach.io, Gainsight, 6sense, ZoomInfo, LinkedIn.

Qualifications

• 5+ years of SaaS sales experience, selling a technical product to large enterprise customers, with a track record of being a top performer.
• Curiosity for the DevOps ecosystem and familiarity with technical concepts and their business value.
• A great teammate that will thrive in our fluid, fast-paced, dynamic, scaling environment.
• Resilient and inquisitive.
• Demonstrate strong interpersonal skills (written and verbal) and organizational skills.
• Consistent record of meeting and exceeding sales quotas using English.
• Experience growing existing accounts and opening net new accounts.
• Experience selling to Engineering Leadership (CTO, VP of Eng, DevOps Leaders, etc.).
• You must be able to conduct business with customers in English; Japanese language skills are not required.
• Bachelor's degree preferred.
• Business Experience in APAC preferred.

Requirements

• We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Company Description

CircleCI is the world’s largest continuous integration/continuous delivery (CI/CD) platform, and the hub where code moves from idea to delivery. As one of the most-used DevOps tools - processing more than 3 million jobs a day - CircleCI has unique access to data on how the most effective engineering teams work, and the tools to help software companies successfully leverage the power of AI into their commercial applications. Companies like Hinge, HuggingFace, and Samsung use us to improve engineering team productivity, release better products, and get to market faster.

Founded in 2011 and headquartered in downtown San Francisco with a global, remote workforce, CircleCI is venture-backed by various investors.

CircleCI is an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.