[Hiring] Strategic Advisor, Enterprise, Rentals @Zillow

Role Description

We are seeking an exceptional Enterprise Strategic Advisor to drive exponential growth in the Rentals marketplace. As a Strategic Advisor, you will be fully committed to delivering unparalleled customer service to our Enterprise partners and achieving strong net book growth. Your focus will be on robust retention, consistent property growth, and continued product adoption. With a strong entrepreneurial mindset, you will identify opportunities within existing Enterprise partner portfolios and foster their success.

As a member of the Zillow Rentals Enterprise Team, Strategic Advisors thrive in a dynamic, fast-paced environment where change is constant. You will be expected to achieve the following objectives:

• Oversee relationship and growth of Rentals’s largest Enterprise partners who have the highest portfolio participation.
• Perform presentations with key decision makers to identify upselling/cross selling opportunities within accounts.
• Travel (up to 50%) as needed to maintain and strengthen partnerships.
• Conduct business reviews with clients, providing insights and metrics to ensure their account is set up for success with the goal of helping grow, retain, and engage our client base.
• Own your book of business and help nurture our next generation of top clients.
• Serve as a coach, mentor, and educator of our Multifamily clients to encourage mutual success; viewed as an extension of their marketing teams and a consultant on all things multifamily.
• Facilitate positive client experiences through your expertise of our systems & processes.
• Demonstrate knowledge of industry trends, market conditions, and advertising tendencies.
• Conduct and facilitate regular client experience and engagement events to build partnership.
• Participate in multifamily rentals conferences, association meetings, trade shows, and property management company meetings to increase partnerships, revenue and exposure to the Zillow Rental Network.
• Meet and exceed assigned goals/quotas on a quarterly basis.
• Be an expert in all Zillow Rentals Network products and services.
• Represent the voice of the customer internally to influence product roadmaps, marketing strategies, and sales process improvements.
• Provide internal leadership by mentoring other Strategic Advisors, elevating team performance, and contributing to onboarding, best-practice development, and thought leadership across the broader organization.
• Act as a strategic contributor to enterprise go-to-market evolution, identifying new opportunities, supporting early-stage product pilots, and shaping approaches for emerging or high-impact initiatives.
• Operate with a high degree of autonomy, determining methods and procedures on new or special assignments, and leading cross-functional workstreams as needed.

Qualifications

• 6+ years sales/account management experience
• Possess a high energy and strong desire to achieve top results with a charismatic, positive can-do attitude virtually and in-person
• Excel at building relationships to drive revenue growth
• High degree of ownership and dedication to work quickly and accurately in a rapidly changing environment
• Ability to present to multiple decision makers including C-Suite
• A passion for high level conversations with decision makers and influencers
• Excellent written/verbal communication skills
• Proven track record meeting and exceeding sales goals and other key performance metrics
• Highly proficient in Microsoft Office and Windows based applications.
• Salesforce.com or other CRM experience is preferred.
• Proficient use of excel, tableau and other data analytic tools, including Google Analytics
• Ability and willingness to travel up to 50%

Benefits

• In addition to a competitive base pay, employees in this role are eligible for incentive compensation and equity awards.
• Actual amounts will vary depending on experience, performance and location.

Company Description

At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence.

Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees.