[Hiring] Strategic Account Manager @Bidadoo Inc

Role Description

The Strategic Account Manager (SAM) - Transportation division develops and leads the execution of sales strategies for increasing sales, wallet share, and profits with our National Account and OEM customers throughout the US. The SAM will be responsible for sales and support at all levels of the customer organization with a primary focus on the decision-making level; RVP, RFM, DM, ASM, etc. The SAM will drive sales by creating and managing a comprehensive program custom tailored to align with our customer’s business drivers and our strategic goals. The SAM will persuasively sell our online auction value proposition, solutions, and support. The SAM drives proactive communication for internal and external customers and in-depth follow-up on all sales and support opportunities to drive growth and ensure an excellent customer experience.

The SAM will aggressively source new business opportunities for our weekly auctions and marketplace through a combination of techniques, including:

• Networking
• Social media outreach
• Participating in shows, training programs, and events
• Other proactive selling methods

Responsibilities include:

• Develop and implement an evolving strategic plan and process to effectively manage your assigned customers, driving growth and profitability.
• Document account requirements; identify key stakeholders and implement successful account management plans in conjunction with the bidadoo sales/production teams.
• Drive revenue through fees associated with our professional auction, remarketing, and consignment services. Maximize returns by proving value and advantages of working with bidadoo.
• Build a comprehensive knowledge of the new and used equipment products, becoming a trusted advisor, guiding customers on the valuation and sales of machinery and equipment.
• Prepare professional proposals, program agreements, terms of sales, and trade responses coordinating the approval process and submission. Demonstrate our remarking services and provide best fit solutions for our customers.
• Engage customers to provide awareness, training, event participation, marketing, and support, building a positive brand image and reputation across our customer’s organization.
• Develop relationships with our AMS, production, seller services, and other team members; working with them to ensure a positive experience and customer retention.
• Utilize the tools, CRM, and resources to document and communicate with all stakeholders.
• Provide a great customer experience for our customer and team supporting the bidadoo values and brand promise. Demonstrate bidadoo pride in everything you do.

Qualifications

• Bachelor’s degree in Sales, Marketing, Business, Finance, or related field
• 5 – 10 years of sales/account management experience, selling to major accounts
• Proven track record of YOY sales growth, sales budget achievement, and customer retention
• Creating and driving marketing plans directly related to the equipment market and penetration of targeted customers
• Proficiency with Google, Sales Force (CRM), Microsoft Office Suite (e.g., Word, Excel)
• Excellent verbal, written, presentation, and communication skills
• Strong negotiation, persuasion, and problem-solving skills

Requirements

• Background in the areas which would be helpful include: new and used equipment sales, equipment rental, business valuation and appraisal consulting, equipment auctions, etc.
• Managing regional or national accounts with multiple decision makers responsible for direction of the business.
• Familiarity and experience with internet technologies and sales.

Benefits

• Base salary
• Bonus program
• Company vehicle
• Medical
• 401K
• Paid vacation